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Technical Services Manager, Geology - Jobs in British Columbia, Vancouver

Job LocationBritish Columbia, Vancouver
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Technical Services Manager - Mining Technology We are partnered with a global leader in mining technology solutions, offering solutions for both exploration and operations. We are partnered with them on a new position, Technical Services Manager, who will be responsible for leading a team specialising in technical presales, customer success and product support for their comprehensive geological explorationamp; modelling solutions.Strong leadership experience of technical presalesamp; customer success teams is essential for this role, as well as being based in Vancouver or willing to relocate.Key responsibilities for this role include, but are not limited to:

  • Assisting the sales team by managing, coordinating and delivering technical support during pre-sales demonstrations, trade shows, and other promotional events as requested
  • Coordinating development and delivery of client-services programs and projects
  • Identifying, monitoring and reporting on process improvement opportunities and work with the Product Management team to contribute to the ongoing improvement of products
  • Ensuring that clients are supported by high quality technical resources on an ongoing basis
  • Developing and maintaining long-term customer relationships alongside Business Development Managers
  • Providing training to current and new software users.
Essentials
  • 8+ years leadership experience of technical presales, product managementamp; customer success teams.
  • 5+ years #39; hands-on experience with Geological or Mining software products.
  • Bachelor #39;s degree in Mining Engineering or Geology.
  • Based in Vancouver or willing to relocate (relocation support offered).
If this is an opportunity you would like to discuss further, please get in contact

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