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| Job Location | Calgary, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Your Opportunity:Working in the fast-paced, public-facing Patient Service Centre (PSC), Alberta Precision Laboratories (APL) needs an Administrative Support II to provide exceptional customer service that enhances the patient experience in the PSCs. With great written and verbal communication skills, you can communicate and respond to questions in a clear, professional manner. You’ll greet and triage patients, ensuring compliance with COVID19 protocols, manage lineups, and receive drop-off samples are just some of the tasks performed by Door Screeners. Working independently and as part of a team, you can meet deadlines and benchmarks, follow established policies and procedures, and ensure the privacy of patients and staff alike while consistently displaying a high level of attention to detail. Accountable for your own actions, you readily learn from mistakes and demonstrate personal leadership through change as you support and promote change initiatives. The public face of APL, you’ll maintain a professional image and build effective and build effective working relationships as you work in a patient-oriented, team-focused, and collaborative workplace that strives to be positive and respectful throughout all shifts from 0630 – 2100. Alberta Precision Laboratories (APL) is the new, wholly-owned subsidiary of Alberta Health Services (AHS) and is ready to deliver high-quality, responsive diagnostic lab services to Albertans as a part of the provincial healthcare system. Enjoy competitive salaries, opportunities for professional development, and comprehensive benefits, including health and dental. You’ll make a difference as you help healthcare professionals and patients get the information that they need to improve, optimize, or maintain health.Description:As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.Classification: Administrative Support IIUnion: HSAA OFFICE CLERICALDepartment: COVID-19 PSC Spec Procure RecPrimary Location: Riverbend PSCMulti-Site: Not ApplicableFTE: 1.00Posting End Date: 24-JUN-2021Temporary Employee Class: Temp F/T BenefitsDate Available: 04-JUL-2021Temporary End Date: 31-JAN-2022Hours per Shift: 7.75Length of Shift in weeks: 2Shifts per cycle: 10Shift Pattern: DaysDays Off: As Per RotationMinimum Salary: $20.42Maximum Salary: $24.82Vehicle Requirement: Not ApplicableRequired Qualifications:Completion of Grade 12 or equivalent.Additional Required Qualifications:Previous customer service experience.Preferred Qualifications:Healthcare or clinical laboratory experience. Experience, courses or training in customer service. Experience, courses, or training in providing direction with confidence and empathy.