Advisor, Ability Management - Jobs in Calgary, AB

Job Description

Your Opportunity:The Ability Advisor within HRBP Ability Management is a professional position reporting to the Manager, Ability Management. The Ability Advisor assess any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work or an appropriate alternative plan. Ability Management helps employees who are unable to perform their regular job duties due to a nonwork related illness or injury access their sick benefits. The team can also assist with the insurance application process for employee sick benefit coverage and provide advice to managers planning an employee’s safe return to work. The position works to ensure Alberta Health Services values, goals and principles are implemented and integrated in the delivery of services to client groups, while enabling efficient and innovative Ability management strategies. This position will interpret client needs, assess requirements and identify solutions to issues. An important part of this role is fostering and maintaining positive relationships with various stakeholders. All Non-Union Exempt positions are being reviewed for possible inclusion in the AUPE General Support Services bargaining unit. If this position is impacted, the incumbent will be notified accordingly.Description:The position has responsibility for application of specialized or complex protocols, policies and procedures related to Ability Claims Management such as: Contacting the employee and Manager to explain ability management processes and gather information for assessment. Ensuring appropriate documentation is requested and received in a timely manner. Ensuring appropriate charting within MSN. Ensuring appropriate case management documentation and file management. Managing situations according to policy and procedure. Determining when to request in depth assessments in consultation with the Medical Consultant. Making decisions and recommendations with regards to a client’s restrictions within the physical demands of a position. Determining if further medical is required and/or evaluating compatibility during the return to work or duty to accommodate process. Determining if further adjudication is required, while working with external carriers, unions and clients. Contacting treating physician or healthcare providers (oral and written) to obtain additional information on employee functional capabilities. Identifying and coordinating resources to support the employee to promote their return to work. Discussing with Manager and HR accommodation strategies and developing return to work plans based on employee restrictions and limitations, as appropriate. Where appropriate, coordinating with external treatment providers related to Ability Management Programs to assist employees in the return-to-work process. Developing solutions based on a broad and complex knowledge base. Providing support and advice to Manager and HRBP on strategies including joint problem solving, recommendations and solutions, as required. Co-ordinating with insurance carrier return to work plans. Providing active support for the return-to-work planning process between the employee and their supervisor.Classification: AdvisorUnion: ExemptDepartment: Abilities ManagementPrimary Location: Southport TowerNegotiable Location: Within Calgary ZoneTemporary Employee Class: Temp F/T BenefitsFTE: 1.00Posting End Date: 10-SEP-2021Date Available: 27-SEP-2021Temporary End Date: 07-OCT-2022Hours per Shift: 7.75Length of Shift in weeks: 2Shifts per cycle: 10Shift Pattern: DaysDays Off: Saturday/SundayMinimum Salary: $28.20Maximum Salary: $48.45Vehicle Requirement: Not ApplicableRequired Qualifications:A minimum of a post-secondary degree or diploma in a health or related field plus the appropriate licensing and designations, such as CDMP, CRTWC or CPHR. A minimum of 5 years’ experience in disability management in an organization of significant size, complexity and diversity (healthcare experience an asset). In addition, the incumbent will possess strong written and oral skills, have strong influential skills, be an effective communicator, have strong organizational skills and be committed to providing quality service. A demonstrated clear pattern of professional and personal development. Equivalencies of education and experience may be considered.Additional Required Qualifications:In addition, the incumbent will possess a record of accomplishment in the following areas: Extensive knowledge of ability management and industry best practices. Significant experience in problem solving, concern resolution and investigation. Demonstrated ability to foster relationships and partnerships with internal and external stakeholders. Effective communication with strong organizational skills along with client focused orientation and commitment to providing quality services. Ability to relay or explain complex issues or difficult situations. Skills in negotiation, facilitation and conflict resolution are required. Strong interpersonal assessment and problem-solving skills. Demonstrated ability to manage complex tasks under tight deadlines is a core competency to be successful in the role. Attention to detail and ability to take initiative.Preferred Qualifications:Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, benefits, payroll, human resource management, disability insurance, psychological and workplace factors in disability would be an asset.Quick Apply

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