Advisor, Communications - Jobs in Calgary, AB

Job Description

Searching forA great neighbour, who’s also great at storytelling. If you’re a remarkable human being with exceptional writing skills and a low tolerance for stuffy jargon and wayward apostrophes, we’d really like to hear from you.Who is RümiWe are a bright new member of the ATCO family. Under the Rümi banner, we operate 3 lines of business dedicated to helping people love the places they live and work: Products & Services, ATCOenergy, and the Blue Flame Kitchen. Pronounced "roomy" like a helpful roommate, Rümi is the trusted friend or neighbour you’ve known for years. We are a solutions provider for homeowners, offering a collection of energy options, kitchen tools, SMART home tech, repair and maintenance services, in addition to a wealth of general home management advice. We also understand that many homeowners are business owners, and so we provide a selection of energy solutions, maintenance services, and renewable products tailored to Albertan businesses . We invite you to get to know us a bit better at https://www.rumi.ca/en-ca/campaigns/family.htmlThis is a full-time role on our marketing team, supporting all three of our brands. If you have a friendly, a put-me-in-coach attitude, and are looking for a varied work environment this is the area for you.The RoleReporting to the Senior Advisor, Communications, this role is all about writing lots of great content. As part of the Marketing team, you’ll contribute to the planning and creation of content to support all three lines of business (ATCOenergy, Blue Flame Kitchen and Rümi) and our customer care team. Whether you’re supporting our advisors with key messages, generating social media and web content for our followers, writing scripts for educational videos or adding some oomph to reports and presentations, you’ll be a champion for our brand voice both internally and externally.You’ll create and advise on social media calendars, in consultation with business leads, interview industry experts and conduct research to generate helpful content. You’ll also act as a liaison between the marketing team and our Customer Care Happiness Centre, and maintain the documentation needed to share plans, processes and procedures between teams.In addition to tremendous writing skills, you have strong competency in major social media platforms, using best practices to boost genuine engagement. Photoshop skills and an intermediate understanding of design principles will also be helpful.After reading about this role, we want you to ask yourself:

• Will I bring the required expertise and experience to this role
• Do our four values of agility, integrity, caring and collaboration speak to me

Still Got Your AttentionHere’s the nuts & bolts of what we’re looking for. Three key qualities to be exact:Writing Aficionado

• You’ve got great grammar and you’re not afraid to use it. You have a dog-eared copy of the CP Style guide on your desk, you know the difference between an em dash and an en dash, and you may have casually (or passionately) mentioned the Oxford comma during a social gathering.
• When it comes to writing, you can balance the technically correct with the seriously fun.
• You’re a people person. Seriously – we can’t stress this enough. You’re all about building and maintaining awesome relationships with customers and colleagues both in person, in virtual meetings and through your warm and friendly writing (and personality).

Problem Solver

• You think quickly on your toes and with your typing fingers. You trust your judgement, but you also know when to ask for help.
• You can make complex concepts easy for people to understand with clear, concise copy.
• From professional reports and presentations to a friendly shout out on Instagram, you know your audience and get your message across.
• You approach your tasks aiming to create a positive customer experience.

Brand & Culture Champion

• You understand the environment we’re building here at Rümi and naturally bring that feel-good vibe with you to the office.
• You’re a stickler for following and upholding brand and style guidelines.
• As part of a friendly and creative team, you’ll need to manage conflicting priorities and work independently as well as with the team. And we won’t mind if your pets photobomb a Zoom call.

What You’ll Do:

• Content Creation —From social posts and emails to video scripts and campaign headlines, you’ll bring your ideas and writing skills to a wide variety of material.
• Communications Support —You’ll provide writing and editing support for three lines of business. This could include key messages for advisors, reviewing system email templates or adding finesse to announcements, reports and presentations.
• Collaborate —As part of a passionate, energetic and enthusiastic team of highly motivated go-getters, you’ll add your creativity and insight to the team.

Want in Here’s what you bring:

• Education: Undergraduate degree in English, New Media, Communications, Creative Writing or similar
• Experience: Minimum 5 -7 years
• Hard Skills: Spelling, punctuation, grammar, social media platforms, Photoshop, and an intermediate understanding of design principles
• Soft Skills: Ability to balance conflicting priorities, work independently and as part of a fast-paced, friendly team. Demonstrate core values of caring, integrity, agility and collaboration .

Why Join RümiRümi is powered by an underlying entrepreneurial spirit, which means our team members love to take it upon themselves to forge relationships that matter. Here are just a few of the reasons our people (aka Rümineers) love to work at Rümi:

• We impact lives in the spaces that matter most to people
• We’re co-creating a culture we can all be proud of
• We continuously foster an environment of diversity, equity and inclusion
• We love to challenge and support one another
• Our culture is based on caring, integrity, agility and collaboration

Not quite convinced that working at Rümi could be the smartest decision you ever made In addition to our flexible benefits packages and competitive compensation, we also offer*

• Charitable donation matching. Donate to the charities that matter most to you you’re your community, and we’ll help you double the impact.
• Opportunities to give back. Rümi actively supports charities that share our vision of homes for all, because everyone deserves a place to call home. Additionally, through ATCO, we help champion fundraising efforts for over 800 charitable organizations around the globe.
• Comprehensive Benefit Plan that’s flexible to fit your needs! We’ve got you covered!
• Well-Being @ATCO Health & Wellness Program
• Access to Perkopolis and other exclusive perks & discounts
• Pension matching and ATCO share options. Cha-ching.
• Summer employment opportunities for dependents of Rümi team members. Its like bring your kid to work day, but better.

Our team is currently working from home, with plans to return to a flexible dynamic model, operating from home, ATCO Park and ATCO Tower in Calgary.Ready to throw your hat in the ring Apply now.Quick Apply

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