Building Services Coordinator - Jobs in Calgary, AB

Job Description

Why join usAre you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places If so, we would love to tell you our story.At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.Scope:The Building Services Coordinator is responsible for delivering customer service excellence to internal and external customers, as well as monitoring and ensuring best in class presentation of the property, efficient and effective performance of building housekeeping services, 310-Maxx, Property Proud and other first impression programs.Responsibilities:Build and maintain positive tenant relationships by living the Oxford Commitment, every day in every transaction.Conduct “first impression” inspections and document investigative findings and seek and propose practical cost-effective solutions for rectification or management.Ensure tenant comfort and satisfaction through daily checks.Coordinate inspections, training, procedures and compliance with while promoting a positive health and safety culture in the workplace.Coordinate grounds and building maintenance activities and work schedules with internal staff and contractors through a common, network-wide CMMS to ensure corrective maintenance work orders are completed and closed.Communicate effectively with corporate tenants, other departments, divisions and outside vendors for operational services throughout the asset.Organization of operations projects – liaison with PM team for tenant communicationPlanned notices of who/what/when/where and impact to tenants drafted with advanced noticeCalendar of upcoming & ongoing operations projects throughout the yearAmenity Space R&M coordination, Vacant space repair coordination – i.e. blinds, carpet, appliancesManage the contractor permit process by ensuring appropriate documentation is completed by permit requesters accurately and in an approved timeline. This includes Hot Work and Fire Alarm System Impairment work.Work collaboratively with the Operations Supervisor, Operations Manager, Property Managers on all special projects including capital projects, marketing projects, specialty projects.Support the implementation of the Health, Safety and Environment (HSE) management systems to ensure property portfolio is operationally aligned with provincial and federal mandates and legislation.Assist with budget expenditure tracking, operating expense analysis, and reporting as required.Administer, monitor and oversee Oxford internal systems 310 Maxx, Property Proud.Utilize 310.Maxx (CMMS) for responding monthly tenant request to ensure a 95% site Key Performance Indicator and ensure maintenance priorities and contingencies of unplanned requests are met.Conduct quality control of janitorial contract, grounds keeping, waste management, pest control and H&S inspections to ensure maintenance of Oxford standards.In partnership with 310Maxx and other members of the team, effectively resolve tenant concerns by clarifying the customers complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.Assist and support Operations Supervisor/ Manager with building lobby events, National Program initiatives and logisticsAssist with property management team with move-in and move-out logistics upon request.Ensure clear communication with all teammates, tenants, and service providers.Assist with special projects and emergency situations as required.Our story:Oxford Properties Group (“Oxford”) is a leading global real estate investor, asset manager and business builder. It builds, buys and grows defined real estate operating business with world-class management teams. Established in 1960, Oxford and its portfolio companies manage approximately C$70 billion of assets across four continents on behalf of their investment partners. Oxford’s owned portfolio encompasses office, logistics, retail, multifamily residential, life sciences and hotels; it spans more than 150 million square feet in global gateway cities and high-growth hubs. A thematic investor with a committed source of capital, Oxford invests in properties, portfolios, development sites, debt, securities and real estate businesses across the risk-reward spectrum. Together with its portfolio companies, Oxford is one of the world’s most active developers with over 100 projects currently underway globally across all major asset classes. Oxford is owned by OMERS, the Canadian defined benefit pension plan for Ontarios municipal employees.For more information on Oxford, visit www.oxfordproperties.comOMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.Vaccination PolicyAt OMERS and Oxford the office or worksite is our primary place of work. We are committed to providing work environments which promote the health, safety and well-being of all employees in accordance with public health regulation and guidance. Accordingly, employees are required to provide evidence of full vaccination or have an approved exemption.Quick Apply

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