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Charter Administrator - Jobs in Calgary, AB

Southland Transportation
Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Charter AdministratorSOUTHLAND has an immediate opening for a Charter Administrator based in Calgary. This role is responsible for responding to the needs of Charter customers and providing outstanding customer service. This is a full-time position with a Monday through Friday schedule.Principal Duties and Responsibilities:

  • Review schedule with charter operations
  • Answer phones, return messages, and respond to inquiries
  • Assist charter drivers with questions regarding pick-up/drop-off locations
  • Ensure staff rotation for charter assignments follow Hours of Service
  • Liaise with operations for scheduling of charter buses used in daily school operations
  • Prepare charter waybills for drivers
  • Call charter drivers to request or confirm details of the charter they are assigned
  • Attend regular charter meetings
  • Be available for on-call weekend rotation
Knowledge and Skills Required:
  • Knowledge of Highway Traffic Act and Regulations
  • Map reading ability with knowledge of the city, specifically road systems and attractions in and around the City of Calgary
  • Maintain a high degree of confidentiality and professional conduct in a high-volume environment
  • Knowledge and understanding of company policies/procedures and bus basics/operating procedures
  • Ability to communicate effectively with drivers, clients, and internal partners
  • Proficient with Microsoft Office
Job Types: Full-time, PermanentSalary: $18.00 per hourSchedule:
  • Day shift
  • Monday to Friday
  • No weekends
Work Location: One locationQuick Apply
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