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| Job Location | Calgary, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Calgary Animal Referral and Emergency (C.A.R.E.) Centre is welcoming a full-time Client Care Specialist to join our team. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority, and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. If you excel at customer service, have a passion for client care, and have a love for animals, we are excited to welcome you to our dedicated team.About the RoleThe role of the Client Care Specialist (CCS) is to strengthen the client, animal, and veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for, and appreciated.Desired Attributes and RequirementsThe ideal candidate is organized, calm under pressure and customer service focused, ideally you have: