Control Centre Operator - Jobs in Calgary, AB

Job Description

We power Alberta. Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you’re on our team, you’re supporting our province’s homes, farms, businesses and industries by providing safe, reliable and cost-effective service. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on.As a member of the Berkshire Hathaway Energy family, we are part of a global group of companies delivering sustainable electricity and utility services to customers worldwide. Our exceptional customer service, commitment to the environment, and world-class safety record makes us a leader in our industry.Today, the transmission system is more important than ever. As we connect new sources of renewable energy to the grid and support Alberta’s energy transition to net-zero emissions, AltaLink’s transmission system is the backbone of the changing electricity system. With our head office in Calgary, and regional offices in Greater Edmonton, Red Deer and Lethbridge, we have central and southern Alberta covered.We offer work with meaning, incredible opportunities for development, work life balance and opportunities to contribute to your community. Join our team!SummaryOur Control Centre team manages and operates AltaLinks transmission wire facilities in real-time, 24 hours per day. Assets include over 13,000 kilometers of transmission lines and 300 substations. As an AltaLink Control Centre Operator, you play a key role in overseeing the safe and reliable transmission of electricity for our customers and will report to the Manager, ACC Real Time within the System Operation – ACC Real Time Team. The successful candidate must also be able to work a rotating 12-hour shift.Responsibilities:

• Monitor, control and operate the power system facility assets and fulfill AltaLinks interconnection requirements. Including:
• Operating the system in accordance with AltaLinks Transmission Operating Procedures, Alberta Reliability Standards (ARC) and North American Electrical Reliability Council (NERC) Operating policies.
• Monitoring adequate voltage and element loading, and implementing preventative and corrective action to minimize the number of violations.
• Assessing impact of and implementing the corrective actions required to restore the system to a stable state of minimum risk; and
• Preparing and safely carrying out planned and emergency switching procedures on the power system.
• Provide information concerning the state of the system by logging events, including changes to system components and configuration, and recording disturbances and trouble.
• Compile information and prepare reports for the purposes of documentation updates, compliance evidence, incident investigations, business justifications, customer and operating metrics, etc.
• Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship.
• Participate in user acceptance testing for ACC tools and technology to provide SME expertise and feedback. Also provide SME expertise to the broader organization as required.
• Interact with internal business partners and external customers and utility partners to promote collaboration, positive relationships and excellent customer service.
• Participate in continuous improvement activities and other duties as assigned.

Qualifications:

• Minimum requirement of Electrical Engineering Technology Diploma or Power System Electrician or Journeyman Power Lineman or equivalent related utility experience.
• Will be required to attain and maintain NERC certification as a Transmission Operator.
• Proven ability/experience in the above noted responsibilities.
• Proficient with Microsoft Office (i.e. Outlook, PowerPoint, Word, Excel, Teams).
• Knowledge and experience in electricity transmission systems an asset.
• SAP or Oracle experience an asset.
• Communication skills, both verbal and written, that facilitate collaboration, co-operation and strong performance.
• Excellent interpersonal skills that build effective working relationships within a team environment and promote positive customer outcomes.
• Analytical and logical reasoning.
• Ability to work independently, perform multiple tasks, and adapt to fluctuating workload demands in a dynamic and fast paced environment.
• Motivation, including willingness to learn through formal and informal on-the-job training and seek continuous improvement.
• Ability to work a rotating 12-hour shift and occasional overtime as required, such as during system emergencies.
• Valid Driver’s License as some travel may be required.
• Proven track record of good attendance and performance.
• Must meet applicable testing requirements.

Job ID# 2822Date Posted: November 16th, 2022Closing Date: December 4th, 2022Job Type: Full-time PermanentDisplay Category: Internal/External OpportunitiesNotes: AltaLink employees should be aware that we may contact your manager during the selection process. Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests. Please contact the Hiring Manager or Recruiter for further clarification if required.We thank all candidates for their interest in a career with AltaLink, however, only candidates being considered for an interview will be contacted.When you submit a job application to AltaLink, it will be accessible to AltaLink personnel involved in AltaLink’s hiring processes and the information will be used for recruitment. In addition, AltaLink relies on qualified third parties to assist in the hiring process and your information may be provided to them for this purpose. By submitting your job application, you agree to the use of your personal information for these purposes.At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.Job Types: Full-time, PermanentBenefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 12 hour shift

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• CALGARY, AB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• There is a comprehensive qualification process for this role that involves a 3 hour PSP Assessment. Are you willing to spend the time take this assessment

Experience:

• Operator: 1 year (preferred)

Licence/Certification:

• NERC Certification (preferred)

Work Location: One locationQuick Apply

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