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Customer Service Representative/ Server - Jobs in Calgary, AB

Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Total Golf is an 11,000 square-foot indoor golf facility located near the intersection of Glenmore Trail and Blackfoot Trail SE. Our facility houses 5 simulator bays featuring Foresight Sports launch monitors, four putting greens including a PuttView augmented reality system, and a 60-foot finesse range for pitching, chipping, and lag putting. Our customers come here to play, learn, and practice. We also offer custom club fitting.We are an indoor golf business and are seeking customer service representatives to staff our facility.You are positive, outgoing, and optimistic. You enjoy interacting with fellow team members and guests. You are reliable, organized, and willing to take initiative. A love of golf and experience in a customer service role (hospitality or retail) are assets.Responsibilities:

  • Welcome our guests and ensure that they enjoy a premiere experience at our facility
  • Serving food and beverage to our guests
  • Understand the service offerings of Total Golf and be able to communicate them effectively to our guests
  • Cleaning and maintenance duties as required
  • Ensure the physical areas are well kept, clean and maintained
  • Completing opening and closing procedures
  • Replying to client emails
  • Answering calls and other administrative functions
Qualifications:
  • Customer service oriented
  • At least basic knowledge of golf
  • Computer skills
  • Strong communication and interpersonal skills
  • Willing to take initiative
  • Team player
We pride ourselves on being a fun place to work. We have both full and part time positions available. Compensation will be an hourly wage commensurate with the position.Job Types: Full-time, Part-time, SeasonalPart-time hours: 5-40 per weekSalary: $16.00-$20.00 per hourBenefits:
  • Company events
Schedule:
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Tips
Application question(s):
  • Do you play or watch golf regularly
  • Do you have experience dealing with customers in a retail or hospitality setting
  • Do you have reliable transportation to and from work
  • Do you have any work experience in the golf industry
Education:
  • Secondary School (required)
Experience:
  • customer service: 1 year (preferred)
Licence/Certification:
  • ProServe (preferred)
Shift availability:
  • Night Shift (preferred)
  • Day Shift (preferred)
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