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Desktop Support Analyst - Jobs in Calgary, AB

Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

At Modern People Solutions, our Owner, Wilson takes a personable approach to understand candidates and clients. We believe in an efficient and personable recruitment process, for candidates and clients. Our interviews are conversations to understand your goals as a candidate, your experience and to connect you with employers, where both of you can be successful together. Wilson has worked for smaller businesses, to start ups and billion dollar equipment companies. Check out our website for more details: www.modernpeoplesolutions.com (http://www.modernpeoplesolutions.com/).Modern People Solutions is working on an exciting role, the client is a global leader in technology, creating solutions for well-known clients relating to positioning and autonomy. This position is full-time in the office.What makes the role exciting and what does it involve

  • Providing on-site and remote end-user technical support
  • Managing and maintaining corporate imaging solution
  • Troubleshooting laptop and desktop issues
  • Diagnosing/troubleshooting issues with Office 365 applications
  • Investigating cyber incidents and malware infections as required
  • Installing and configuring upgradable components
  • Creating and managing active directory domain accounts
  • Diagnosing issues with network connectivity, SSL VPN connectivity and WIFI access for local and remote computers or devices
  • Managing all Service Incidents and Service Requests in ServiceNow
  • Managing antivirus and other malware prevention solutions
  • Administrating Windows updates/patching
  • Staying current and on top of latest and emerging technologies
What are we looking for
  • 3+ years in an IT support role
  • Experience with Windows Server and Workstation Operating Systems – Server 2019 and Windows 10
  • Well-versed in Mac and iOS Operating Systems
  • Strong experience supporting Office 365 apps
  • Mature skillset within Active Directory
Why work for this client
  • A competitive compensation package
  • The opportunity to join a growing company
  • Working with great team of talented people
  • Working for a global leader in technology
Job Type: Full-timeQuick Apply
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