Full Time Office Administrator - Care Centre - Jobs in Calgary, AB

Job Description

Company: Momentum HealthPosition: Office Administrator – Care CentreIndustry/Company Description: Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Psychology, and Sport Medicine.We are presently seeking an enthusiastic Full-Time Care Centre Office Administrator to join our team. The successful applicant will play an integral role in developing this new position.LocationCombination of onsite and remote work between multiple clinics.For more information visit: https://www.momentumhealth.ca/Required Hours: Full-Time Monday-Friday 8am to 4pm (flexible, as needed)Start Date: As soon as possibleCompensation: $18 to $20 per hourWhat We Are Looking For· Positive energy and passionate about working with others· Ability to work in a team-based environment, and contribute to a positive work environment· Demonstrated exceptional communication with patients and team members· Problem solving, time management and organization skills· Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise· Committed to an excellent patient experience· A hardworking multi-tasker and exceptional attention to detail· Strong work ethic, self-motivated and the ability to work independently with minimal supervisionOur Office Administrators provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care. Primary Responsibilities· Manage calls and emails for External Relationships (eg, PPNs, Government contracts)o Insurance Companies – Wawanesa, Canada Life, Timbero Government contracts (Parks Canada, CRA, AHS)o GLA: D· Manage clinic related phone forwarding on an as needed or scheduled basis· Coordinate PPN files, ensure documentation is faxed, complete required spreadsheets, meet deadlines, schedule appointments for PPN (CRA, Canada Parks)· Maintain and update clinic one pagers· Support the Care Manager with EMR issues and development· Provide Office Manager coverage and support training of Office Managers as needed· Coordinating admin coverage for all clinics with coverage OA· Manage chatbot and web appointment requests· Ensure efficient, professional, and organized operation of the Care Centre· Greet patients, staff, and visitors (virtually, over the phone) to our Care Centre in a professional and courteous manner· Initiate and organize patient files and assist patients through their schedule of appointments· Always handle all Care Center duties with enthusiasm and professionalism· Third Party, MVA, WCB, AHS and Private billing and collection· Maintain, protect and comply with privacy and confidentiality for all patients, staff and physicians in accordance with the Health Information Act· Ensure awareness and adherence to all Momentum Health Policies and ProceduresThe Successful Candidate will have the Following Requirements· Excellent communication skills, both verbal and written· Intermediate to advanced computer skills· High School Diploma· Current enrollment or graduation from a college diploma program in a related field is an asset· Experience in a medical office and/or rehab environment an asset· Experience working with medical billing systems: MedAccess, Wolf, Practice Perfect etc an asset· Alberta Health Care billing knowledge/experience an assetThis position includes the option for benefits after 3 months of employmentTo apply to this exciting opportunity, please reply to this posting with your Cover Letter and ResumeJob Types: Full-time, PermanentSalary: $18.00-$20.00 per hourBenefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• Work from home

Schedule:

• 8 hour shift

COVID-19 considerations:To keep our patients and staff as safe as possible, we have installed clear plastic barriers, provide masks, gloves and hand sanitizer and follow all PPE protocols in place.Ability to commute/relocate:

• Calgary, AB: reliably commute or plan to relocate before starting work (preferred)

Experience:

• medical office administration: 1 year (preferred)
• rehab office administration: 1 year (preferred)

Work remotely:

• No