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| Job Location | Calgary, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job title: Genesys ConsultantLocation; Calgary, ABDuration; Long Term Contract Demonstrable understanding of the approaches to systems development, integration and implementationStrong analytical skills with strong attention to detailStrong written and verbal communication skillsAbility to manage multiple assignments and deliverables at the same timeAbility to pick up projects mid-stream, be a self-started requiring minimal supervisionEssential SkillsUnderstanding the Genesys Pure Connect System.Understanding of basic telecom contact centre terms (workgroup, queue, IVR etc.)Programming knowledge of call flows and IVR.Knowledge in Interaction Desktop, Interaction Administrator, Interaction Attendant and Interaction Center Business Manager. Experience in SQL database.Some experience in networking, VOIP, SIP , and QOS.Some experience in server maintenance and troubleshooting. Understanding of VPN and WFH connectivityDesirable SkillsMicrosoft SQL ServerJob Type: Fixed term contractSchedule: