Inside Claims Representative II - Commercial Property - Jobs in Calgary, AB

Job Description

Date: Nov 29, 2021Location: Calgary, AB, CA, T2R-0E4 Red Deer, AB, CA, T4R-1M9 Winnipeg, MB, CA, R3C-3P1 Kitchener, ON, CA, N2G-1H6 Vancouver, British Columbia, CA, V6J-4Y3 Waterloo, ON, CA, N2L-1T2 Lethbridge, AB, CA, T1H-3R7 Lloydminster, AB, CA, T9V-3M7 Saskatoon, SK, CA, S7H-0W5 Toronto, ON, CA, M2P-2B7 Edmonton, AB, CA, T6E-6A8Company: Wawanesa InsuranceWe’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home, work from the office or a hybrid of time spent at both. You may live and work anywhere that Wawanesa operates in Canada.Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.Job OverviewThe Commercial Inside Claims Representative II contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderately complex Commercial property claims through telephone and written correspondence.Job Responsibilities

• Provide exceptional customer service to our Commercial policy holders
• Interpret Commercial policy wordings, determine policy coverage and ensure appropriate reserving
• Investigate losses to determine liability
• Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
• Evaluate relevant information from sources such as C&O, Engineers and other experts
• Negotiate with insureds, claimants, lawyers and insurers
• Coordinate services with vendors and service providers
• Adjust claims from inception to completion with exceptional customer service always in mind
• Maintain accurate records based on company standards and policies within the claims system
• Remain up-to-date with legislative changes and trends in the insurance industry
• Collaborate with other teams within the property department
• Perform other duties as assigned

Qualifications

• Minimum 2 years of property claims adjusting experience in the insurance industry
• Experience in Commercial Property claims a strong asset
• College/University degree is preferred
• Working toward Chartered Insurance Professional (CIP) designation and/or Commercial Insurance Certificate
• Exceptional customer service skills including empathy and concern for our customers
• Strong communication skills, both written and oral
• Strong investigative and analytical skills
• Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
• Excellent desk management skills
• Detail oriented with a critical degree of accuracy regarding data entry
• Strong negotiation skills

#LI-Remote#LI-WAWAIND1Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.Quick Apply

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