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| Job Location | Calgary, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
We consistently hire reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!As an Inside Sales Dispatcher / Customer Service Representative, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:Receive incoming calls in professional and courteous mannerReturn customer calls, respond to customer complaints, and resolve issuesSchedule services and dispatch techniciansPerform marketing functions to sell additional work and earn businessPerform administrative functions including data entry, payment processing, and supply inventoryPerform other duties as needed which may include cross-training in related positionsJob Requirements:Previous customer service, inside sales and/or dispatching experience preferredStrong written and verbal communication skillsComputer literate, with working knowledge of work processing, business software and spreadsheet applicationsDetail-oriented with strong data entry skillsTeam player who can work independentlyBenefits: Paid holidays and vacations, and bonus opportunities available.We are actively interviewing for this position - Apply today and our hiring manager will follow-up!Proudly Serving: West Calgary, Bearspaw, Springbank, Strathmore, Cochrane & Airdrie.NoticeMr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.