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IT Analyst II - Jobs in Calgary, AB

Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Your Opportunity:You are an experienced professional with a strong aptitude for technology who is interested in making a difference. You have a resiliency to adapt in a rapid paced and dynamic environment. Currently Alberta Health Services is looking for a Casual IT Analyst II to join the Millennium Application General Lab Support Team. Providing day-to-day support for Millennium’s existing lab clients the successful Analyst will bring hands on experience with fast paced location builds/changes, building/modifying procedures, testing with SCM (Sunrise Clinical Manager) and other downstream systems, in order to efficiently analyze, problem solve and collaborate with operational clients. The IT Analyst will also rely on proven communication skills to gain cooperation and build trust with a variety of stakeholders. The skills will include the ability to research and present solutions as well as effective writing skills in the documentation of SOPs (Standard Operating Procedures). In order to respond efficiently to a range of application requests and meet service level agreements you bring hands on experience troubleshooting, testing, configuring and integration support of order/result data. The IT Analyst will also participate in continuous improvement projects as well as the ongoing support and development of Millennium and/or related applications.Description:As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

  • Classification: IT Analyst II
  • Union: AUPE GSS
  • Unit and Program: IT
  • Primary Location: QuarryPark
  • Location Details: Eligible to work remotely within Alberta
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 06-OCT-2022
  • Employee Class: Casual/Relief
  • Date Available: 24-OCT-2022
  • Hours per Shift: 7.75
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days
  • Days Off: Other
  • Minimum Salary: $37.78
  • Maximum Salary: $51.01
  • Vehicle Requirement: Not Applicable
Required Qualifications:Completion of bachelors degree in Computer Science or Information Technology or equivalent.Additional Required Qualifications:Minimum 5 years related experience to have a solid understanding of workflow in a Clinical area such as laboratory technology, informatics or other healthcare field. Experience building relationships with business counterparts.Preferred Qualifications:Experience guiding staff in application testing, data analysis and/or system analysis. Knowledge of business systems analysis and problem resolution. Experience translating and documenting business needs into computing solutions and application configuration. Experience with healthcare information systems including NetCare, Clinibase, My Health Portal.ITIL Certification.Quick Apply
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