Lead, Scheduling/Booking (2021-2417) - Jobs in Calgary, AB

Job Description

Here’s your chance to be a part of our story! Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Learning and Responsibility guide how we provide care to those who need it the most.With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.Help us make a difference and connect with us today!Position Summary: Reporting to the Manager, Compensation & Benefits, this position is accountable for oversight and provision of central staff booking resources and providing support where needed for the booking of relief and replacement of staff for short and long-range shifts across Carewest. This position is responsible for the supervision/oversite of the Southport Booking Clerks to ensure standard booking practices are maintained, training within the team and for the sites as needed. Ongoing monitoring of work plans to identify/forecast potential hotspots to identify highest needs for additional booking support at Carewest sites. Works collaboratively with others in Human Resources and with site management to bring forward findings, opportunities for improvements/streamlining and concerns. Maintaining the accuracy of the relief pools, coordinating and verifying work as needed with Unit Clerks and Human Resources. Auditing booking practices across Carewest. Responsible for other related duties as required.Qualifications: University degree in related field or equivalent combination of education and experience required. Completion of a recognized post-secondary certificate program in Business, Human Resources or Payroll preferred or equivalent combination of education and experience required. Valid driver’s license is required.Experience: Minimum 2 years leadership experience in a customer-focused service model required. Advanced computer skills required with Microsoft Office. Previous experience working with large databases such as ESP, PeopleSoft are required and FileMaker knowledge would be considered an asset. Excellent communication skills and a professional demeanor are required; experience with multiple collective agreements would be an asset. This position requires high attention to detail and the ability to take initiative, recommend solutions, problem solve and conduct training.Rate of Pay: According to qualifications and experienceAbout Carewest:We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 2,900 employees, we offer a diverse, interdisciplinary and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow and excel with us.Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. All Carewest employees are required to be fully immunized against COVID-19 as a condition of employment and provide proof of status. Additional immunization records may be required. Carewest is an equal opportunity employer. For more information on Carewest, please visit our website at carewest.ca.Quick Apply

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