Manager, Retail Lead Newcomers - Jobs in Calgary, AB

Job Description

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuel us, and moments define us.As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.Manager, Retail Lead New to CanadaCome play a key role in building the future of Channel Marketing Agile. Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers. A team that innovates and a team that wins!At Rogers we are committed to creating and growing teams that are, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Collectively, we touch 30 million Canadians every month!Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace.Are you up for the challenge and the fun If so, consider the following opportunity!We’re looking for a… Manager, Retail Lead New to CanadaIf you are passionate about work that challenge the status. You have the motivation to take our products to the next level and drive operational excellence. Driven in developing strategies that will increase margins, grow revenue, and reduce churn. This position is for you! You will be accountable for delivering the work that will drive Agile Marketing squad KPIs for churn reduction, base ARPU growth and increasing digital adoption with a balanced view between the front line and business.What you will do…Support from a retail lense, the New to Canada Business Agile Marketing squadWork within a cross-functional team to implement programs that focus primarily on acquisition of newcomers during the early stages of their journey to CanadaResponsible for developing/executing programs that deliver on key KPIs including incremental share of Newcomers and acquisition targets across all 3 Wireless Brands and Connected HomeEnabler:Supports Test/Campaign LeadProvides a deep understanding of the customers journey in retailDetermine best course of action to launch tests in retail with minimal impact to other programs/initiatives & frontline mindshareSupport with test sizing, managing change, readiness plans and implementation/delivery support as requiredProvide feedback and analysis on key traffic drivers to provide areas of focus for driving adoption of new Canadian residents to our product suiteTest & Campaign Lead:Single point of contact for all retail related activities and questionsHas end-to-end accountability of delivering customer value in sprint cyclesProvide insight on retail process and propose test ideasOwn and lead retail tests end to end from defining the hypothesis to estimating the impact to identifying the audience size to creating a test brief to executionCollaborates with members inside & outside of squad to lead and complete assigned testsDevelops ad-hoc programs or recommendations with others in or out-of-squad in response to market conditionsKey Projects:Develop acquisition and save gate strategy focusing on key insights from the front line post new platform developmentDeveloping a deep understanding of the immigration system and key demographics of Canada, and their key business driversWhat you will bring…University or College degree, preferably in Business and/or related fieldAt least 5+ years of experience of Marketing/Brand/Pricing and telecom market experienceExceptional sales and customer orientation, collaboration, adaptability, and initiative experienceData-driven and analytical, able to assess and understand how to leverage and summarize data to improve strategies and performance.Strong business acumenExceptional communication skills, with high competence to lead presentations.Ability to present information and build relationships at all levels of managementAbility to sell ideas/concepts to others through logical and persuasive argumentsSelf-starter with proven track record of being detailed orientedHighly adaptive demeanor and willingness to be flexible to changing environments and prioritiesKnowledge of telecommunications industry an assetHere’s what you can expect in return:A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays ticketsA manager who deeply cares about your development and long-term career at RogersA team that trusts and wants to win togetherSmart and accomplished colleagues who are focused on both the “what” and the “how”Flexibility to work from home even after the pandemic endsYour choice of hardware and software (iPhone or Android/Mac or PC etc.)As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficientlyExperience or knowledge of the immigration process to Canada an assetNot from the city No problem! Rogers invites candidates to apply no matter where you are located as you will be working remotelySchedule: Full timeShift: Flex TimeLength of Contract: Not Applicable (Regular Position)Work Location: 333 Bloor Street East (012), Toronto, ONTravel Requirements: Up to 10%Posting Category/Function: Marketing & Marketing CommunicationRequisition ID: 247308Together, well make more possible, and these six shared values guide and define our work:Our people are at the heart of our successOur customers come first. They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environmentWhat makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.Posting Notes: CorporateQuick Apply

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