Manager, Training, Competency & Management Systems - Jobs in Calgary, AB

Job Description

Job PurposeThe Manager of Training, Competency & Management Systems is ultimately responsible for implementing and leading SECURE’s Training & Competency (Pathways Program) along with SECURE’s Operating Management System (OMS) to ensure the safe, consistent, high-quality, and striving for best-in-class operations. The position is a highly visible and trusted partner within SECURE, enabling all operations personnel to perform their best by enabling predictable, sustainable, safe, and repeatable performance across operations.Essential Duties & ResponsibilitiesThe responsibilities of this role include, but are not limited to:

• Provide strategic direction, guidance, and support for training needs identified by all operational business units and senior leaders throughout the organization.
• Continuous improvement, implementational and operationalize the technical Training & Competency program (Pathways) across the company to address operational gaps in alignment with SECURE’s long-term strategic goals.
• Collaborate with leaders, operations personnel and internal Learning & Development team on delivery method of training via a mixture of online and hands on training, ensuring accessibility to all stakeholders, regardless of business unit.
• Lead, coach, and mentor the Training & Competency team in their development of operational personnel’s capabilities to run and maintain site competency, in accordance with set programs and long-term strategic goals.
• Complete an annual review of all competency programs to determine participation and effectiveness. Establish metrics and reporting criteria to measure outcomes and drive continuous improvement in the programs.
• Accountable for effective project management for Training & Competency initiatives.
• Actively participate in P&ID reviews and HAZOP’s to ensure new designs comply with safe and effective operation standards.
• Implement feedback gathering system for training modules from participants.
• Ensure all training and assessment data is documented and maintained as required.
• Manage the overall budgeting for Training & Competency (Pathways) program and team.
• Create, implement, and maintain an Operations Management System (OMS) to integrate SECURE’s already identified processes and procedures in one organized system, following four key elements: Leadership & Engagement, Facility Operations, Customer Intimacy and Financial Management.
• Identify Operations risk management principles, oversight, and mitigating controls to protect SECURE’s continuous Operations as we grow.
• Maintain and define governance rules surrounding the framework and systems within OMS.
• Champion operational excellence in the four key elements of the OMS: Leadership & Engagement, Financial Management, Customer Intimacy and Facility Operations.
• Manage and organize subject matter experts from across business units to contribute to the success and maintenance of the OMS.
• Organize significant amounts of data to enhance current processes and enable data access within the OMS for all required stakeholders.
• Leverage long-term strategic goals and key performance indicators to promote a data driven approach to maximizing operational performance.

Qualifications/CompetenciesThe individual in this role will have:

• 10+ years’ experience in a lead/leadership role incorporating large organizational growth and initiative development with sound management of change experience/practices.
• Minimum of 5 years’ experience creating training programs and related learning materials: workbooks, facilitator guides, presentations, etc. and experience using a data management system similar or equivalent to an OMS
• Post-secondary education in a related field or discipline.
• Knowledge and experience in program development, instructional design, adult learning, and corporate training.
• A customer service mindset, collaborative approach, and a high degree of responsiveness to program and system stakeholders.
• Experience with facilitating and/or training, including exposure to long distance, web-based and virtual training would be considered an asset.
• Exceptional listening and clarifying skills; must be able to produce tangible materials from concepts and/or verbal instruction.
• Experience leading strategic change management initiatives.
• Proven ability to communicate in a way that effectively influences and gains cooperation of fellow employees and leaders.
• Experience mentoring and coaching others on best practices, processes, and/or use of technology.
• Demonstrated experience contributing to or leading continuous improvement in business processes.
• Proven ability to successfully manage large scale and impactful projects, PMP certification would be considered an asset.
• Ability to build, develop, and maintain relationships at various levels by providing exceptional service.
• Ability to prioritize, work under tight deadlines and cooperatively lead a team to generate timely, accurate and efficient results.
• Flexible and adaptive to change and competing priorities.
• Previous experience implementing an OMS or operating an OMS would be considered an asset.
• Previous experience in the oil and gas industry would be considered an asset.
• Proficient with MS Office.
• Excellent oral and written communications skills.

Why SECUREAt SECURE, we focus on opportunities for growth and improvement; for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a compensation package that competitively recognizes employee contributions and performance.In addition to rewarding job opportunities, we offer an attractive employee package, including:

• Competitive base salary and compensation programs
• Comprehensive benefits package including:
• Employer paid benefits: health, dental & more
• Health Care Spending Account
• Employee Wellness Program
• Employee savings plans and company matching
• Career progression/internal mobility opportunities
• Community investment activities
• Company/team building events

Stay connected to us:

• Visit us at secure-energy.com and connect with us on our social media channels for our latest job postings, news, community activities, and other updates
• SECURE is an equal opportunity employer. Applicants are not assessed on the grounds of: race, age, disability, sexual discrimination, religion or belief

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