Office Services and Facilities Manager (12 Month Contract) - Jobs in Calgary, AB

Job Description

Job Purpose:Norton Rose Fulbright Canada LLP is currently seeking an Office Services and Facilities Manager to work in our Calgary office for a 12 month contract. This position will report directly to our Office Services & Facilities Director. The duties include, but are not limited to the following:Responsibilities:Provides superb client service to all lawyers, paralegals, legal assistants and business services staff within the local office and the scope of Office Services & Facilities deliverablesEmbodies a strong service ethic within the local office and national team. Leads by example.Acts as a key member of the national OS&F team. Collaborates closely with colleagues who are leaders in all Canadian offices. Contributes thought leadership and support within this team and to its national clients.Balances local and national needs.Responsible for the efficient and cost effective operation of the on-site Office Services staff and/or service provider and direct reports.(e.g. maintaining proper staffing levels, managing sick days and holidays, balancing overtime requirements)Prepares and presents information and recommendations concerning operational effectiveness to local and national management.Responsible for managing the local Office Services budget throughout the year; ensuring this is approved by, and rolled up to, the Office Services & Facilities Director for overall national reporting on a timely basisTakes responsibility for life safety and security and is the local champion for the Business Continuity Plan.Collaborates with the Procurement team by buying goods & services for the office within contracted terms; ensuring agreed upon service level agreements are being met by the vendors, and processing invoices or reconciliations as required for OS&F.Leads and mentors a team and is enthusiastic about building cohesive team environments.Manages work volumes and ensures productivity.Responsible for staff evaluations.Effectively and efficiently manages facilities on a day-to-day basis (e.g. seat assignments, maintain satellite service areas, attending to ergonomic needs, scheduling contractor activity) and supports the Office Services and Facilities Director on the most effective use of space for near and long-term planningEnsures legal and statutory requirements are met with respect to managing the premisesOversees the maintenance and repairs of premises.Oversees office moves.Fosters strong tenant landlord relations.Other local office needs as assigned by the Office Services & Facilities Director and/or the local Office Managing PartnerAble to think strategically and work tactically as required.Develops strong relationships. Strives to become a trusted advisor.Strong team orientation.Qualifications:Certification in Facilities Management or Client Service is preferred.Proficient in Microsoft Office products such as Word, Excel, Project and PowerPoint.Excellent client-service skills. Well-honed verbal and written communication and interpersonal skills necessary to interact with individuals throughout all levels of the firm.Manages conflicting demands, diffuses issues and influences colleagues toward effective solutions.Organized, effectively manages multiple priorities. Strong analytical and problem solving skills.Previous experience monitoring service level agreements and contractual terms; engaging the procurement department or vendors where appropriateAbility to work autonomously, and as a member of a team.Resilient to change. Introduces change in an effective and sensitive manner.Highly motivated with the ability to work well under pressure.Possible occasional travel within Canada.Norton Rose FulbrightNorton Rose Fulbright is a global legal firm. We provide the worlds pre-eminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers and other legal staff based in more than 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare.Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.Norton Rose Fulbright US LLP, Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP and Norton Rose Fulbright South Africa Inc are separate legal entities and all of them are members of Norton Rose Fulbright Verein, a Swiss verein. Norton Rose Fulbright Verein helps coordinate the activities of the members but does not itself provide legal services to clients.Diversity and InclusionDiversity is an important firm value. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants, employees and partners will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion or belief.To apply, please visit the Careers page of our website at www.nortonrosefulbright.com. We thank all candidates for their application, but will be contacting only those whom we select to invite for an interview.Norton Rose Fulbright Canada LLP has an accommodation process in place that provides accommodations for employees with disabilities. If you are unable to apply for a position online or require any further accommodations during our recruitment process, please contact TORHR_RH@nortonrosefulbright.com.Quick Apply

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