Practice Leader - Jobs in Calgary, AB

Job Description

Why KyndrylOur world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.For further information on privacy, please visit www.kyndryl.com/privacy.Your Role and ResponsibilitiesPractice Leader is a key role that, as a technology services provider, Kyndryl will own and maintain; it is often characterized as "key to ensuring the right skill is available and can contribute to the success of our customer-base"; it is the centerpiece of a client’s transformation towards software defined environments, hybrid multi-cloud, network and the high-value use cases that these technologies enable.Kyndryl is looking for leaders who are passionate about helping some of the world’s biggest companies make their Journey to the Cloud and Digital Transformations. To be a successful Practice Leader you should be ready to be able to identify opportunities / risks.Practice Leaders are responsible to

• Develop market-leading capabilities and drive the skills and talent strategy for the Canadian practice population.
• Define Skills & Talent Strategy that includes definition of job role and specialties, training/learning programs and investments, and sourcing strategy of skills.
• Work with the Canadian Sales teams to ensure readiness for Skills & Talent shifts.
• Build comprehensive talent transformation programs as required.
• Support training programs and investment to drive the Skills & Talent Strategy as using the global practice requirements as a guideline.
• Own Sourcing strategy, Labor Cost & Utilization Model for your Practice.
• Own Delivery Methodology, including automation, standards, asset reuse.
• Create a cohesive, geography-level execution of the Global Practice strategy.
• Provide geography factors input to the global overall practice strategy for Skills & Talent development and sourcing strategy.
• Adopt Delivery Methodology and feedback for continual improvement.
• Ensure staffing of practice resources to projects is appropriate.
• Coach and guide on best practices (assets), and value propositions to enable pipeline development.
• Provide solutions and delivery signing off new businesses.
• Partner with Canada Leadership on overall Performance management.
• Optimize workforce across Markets within Geography.

Outcomes:

• Capacity Management (on-time staffing targets)
• Achievement of Utilization targets and bench management targets
• Execution against Pyramid, Headcount and Labor Mix targets
• Execution against certification and skills development targets

Skills and Experience:

• Leading teams towards an outcome and break down impediments.
• Applied Agile principles.
• Applied Project Management practices.
• Ability to Facilitate workshops.
• Managing Oversight of Transformation projects to completion.
• Ability to evaluate risk and merit to make recommendations.
• Applied Deal lifecycle experience (Sales, Solution, Negotiate, Close, Implement.)
• Applied Client Facing Ability to understand and provide guidance and recommendations on Transformation offerings to address clients’ needs, challenges. and transformations.
• Evaluate risk and merit to make recommendations on available and speculative information.

Responsibilities:

• PL is accountable for executing against Headcount targets by managing costs and maximizing client value. PL ensures that the work is performed by the lowest capable band.
• PL is accountable for hiring talent and determining location of resources. PL will execute a hiring plan that accounts for future pipeline and talent needs, executing seamless hiring process and delivering optimal experience for new hires.
• PL ensures the execution of the skill sourcing strategy (labor mix) to meet demand and ensures Kyndryl/ IBM gets ahead of the market for future skills.
• PL proactively shapes a diversified workforce, addressing objectives around diversity and inclusion.
• PL drives community participation and engagement for his Practice, fostering a sense of connectedness and energy among practitioners of all bands. PL empowers his Practice to own culture creation by establishing communication channels, such as Slack, and holding ‘all-hands calls’.
• PLs are accountable for progression and performance management, retention and attrition with decision rights to promote high performers and exit low performers.
• PL defines the training and development paths for his Practice, in close collaboration with the Canadian Leaders and provides a culture of transparency, feedback and mentorship.
• PL ensures that Practitioners are afforded the time to attend training sessions and attain credentials to gain industry eminence in and outside of Kyndryl
• to be a competitive voice in the market.
• PL collaborates with HR to identify candidates for skill development via reskilling and upskilling programs.
• PL provides oversight for reskilled employees by providing further shadowing and mentoring until they become ready for project deployment.
• PL is accountable for utilization in line with economic model expectations by actively managing the bench to improve low utilization.
• PL should improve low utilization by helping practitioners get on billable client work by working closely with Sales.
• PL ensures that projects be staffed with practitioners that are deployed on right-fit roles that match skill requirements and account/offering needs that meet industry demands.
• PL is required to establish excellence in client delivery by investing in continual improvement programs.
• PL drives effective adoption of Process, Methods & Tools (PM&T) by improving predictability and quality of client deliverables.

Required Technical and Professional Expertise

• Deliverable based driven
• Bilingual in English and French if hired for the province of Quebec
• Canadian Security L2 Cleared
• Client Facing Success Driven
• Client Satisfaction Focused
• Business Growth Passion
• Problem Solver & Creative Thinker
• Diligent and Engaging Communicator.

Preferred Technical and Professional Experience

• Business Growth Passion.
• Problem Solver and Creative Thinker.
• Desired Outcome Focused.
• Diligent and Engaging Communicator.
• Timely and Accurate information keeper.
• Works without supervision and strong collaboration.
• Must have Certifications: University degree.
• Ideal or Preferred Certifications: Recognized certification in one of the following areas (PM. Network and/or Cloud, security).

Required EducationAssociates Degree/College DiplomaPreferred EducationBachelors DegreeEligibility RequirementsBachelors DegreeOther things to knowThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk and Donetsk regions of Ukraine) on a work permit, you are not eligible for employment in this position.Primary Job CategoryProject ManagementRole (Job Role)Project ManagerEmployment TypeFull-TimeContract TypeRegularPosition TypeProfessionalTravel RequiredNo TravelCompany(Y009) Kyndryl Canada LimitedIs this role a commissionable / sales incentive based positionNoQuick Apply

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