Public Area Attendant - Jobs in Calgary, AB

Job Description

THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.The Hilton Garden Inn & Homewood Suites Calgary is conveniently located 1 block from the City Hall C Train station. Full-time team members are eligible for health benefits after 6 months, and discounted hotel rooms at Hilton hotels around the globe.THE ROLE: Public Area Attendants contribute to the overall success of the hotel by responding to guests’ request in an efficient and friendly manner; ensuring our public areas are clean, inviting and stocked with appropriate amenities; and assisting the room and laundry attendants to ensure a high level of cleanliness and sanitation throughout the hotel.ACTIVITIES: The duties and responsibilities for the Public Area Attendant include, but are not limited to the following:· Thorough and complete cleaning of all guest floors, public washroom, elevators, stairwells, and interior/exterior public areas, fitness room/showers as set by efficiency standards of the hotel. Examples of tasks may include carpet shampooing, cleaning corridors and vents, washing floors and windows.· Maintain pool and fitness room supplies and cleanliness.· Maintain amenities in public areas.· Assist with outdoor property upkeep including collecting litter, washing windows, and seasonally clearing snow and addressing icy conditions.· Assist with inventories and help prevent waste and misuse of guest and cleaning supplies and equipment.· Assist room attendants in order to have a smooth operation. Remove all garbage, soiled linen and dirty food trays from corridors in a prompt manner. Strip rooms.· Respond to requests from other departments, assisting in checking rooms, luggage delivery and guest special request.· Assist in guest room and public area deep-cleans, including mattress rotation and carpet shampooing.· Ensure all guests receive prompt attention, providing value-added service by doing whatever is reasonable and possible to exceed guest expectations.· Ensure security standards are practiced, to protect guest’s privacy and belongings, as well as employee’s.· Follow hotel policies in relation to key control, and the security of hotel property, including linens, supply cards, vacuums and storage rooms.· Adhere to all hotel policies and procedures, and follow procedures listed in shift checklists.· Communicates with MOD and co-workers regarding product/ service deficiencies, equipment, safety problems, etc.· Adhere to all policies and procedures in place at the hotel and attend work on time as scheduled.· Behave in a professional and honest member.· Adhere to all health and safety guidelines and standards. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.SKILLS AND EXPERIENCE: · Ability to work flexible shifts (weekdays and weekends, evenings and holidays)· Completion of High School, GED or equivalent required.· Excellent customer service, time management, organization, attention to detail and initiative.· Ability to multi-task and work under heavy pressure / stress during busy times.· Clear verbal communication skills.· Job requires considerable walking and standing for long periods of time, frequent and repetitive lifting, reaching, bending, stretching, pulling, pushing and twisting.Application deadline: 2021-06-07Job Type: Full-timeSalary: From $15.92 per hourBenefits:

• Discounted or free food

Schedule:

• Holidays
• Monday to Friday
• Weekends

COVID-19 considerations:Hilton CleanStay has been recognized as an industry-leading program.Work remotely:

• No