QA Program Manager - Western Canada CIC - Jobs in Calgary, AB

Job Description

IntroductionAt IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk.Your Role and ResponsibilitiesIBM Consulting helps our clients fundamentally redesign experiences to create new sources of value, digitally reinvent their operations for great efficiency and transform their entire enterprises through cognitive. We invite you to consider joining IBMs global reach, outcome-focused methodologies, domain skills and deep industry expertise that are helping transform the way we live and work.IBMs state-of-the-art Client Innovation Centre (CIC) is the first of its kind in Canada. The Western Canada CIC weaves together IBM’s business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally.In addition, our focus on our team is unparalleled as demonstrated by the following:

• The CIC is one of IBM’s highest performing delivery centres worldwide –for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
• We are very focused on continuous skill development –staff training is one of the largest Centre investments. Employees are immersed in a culture of learning and constant growth.
• Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role to invigorate Calgary’s technology sector

What do we needWe need a real leader here who can take charge, make quick diligent decisions, educate the client, advocate QA requirements / approach and help Project Manager drive the project delivery. So, the candidate must have a vast experience managing QA efforts on large programs including test automation, test data / environment management, management of multiple QA teams, great communication / presentation skills.Responsibilities will include:

• Manage Medium to Large testing Engagements
• Perform Activities that support and Manage the testing of ongoing projects from Planning or inception stage right up to UAT or Pre-Prod Stage
• Providing risk management and issue/problem resolution as required besides formulating risk mitigation strategies
• Develop testing timelines and follow through them.
• Oversee key project deliverables: test strategy, plan, test cases , defect logs, dashboards, test closure reports, entry/exit criteria
• Driving Execution of Project and Program Deliverables.
• Implement testing delivery roadmap to successful project execution
• Develop positive, strong working relationships with the client and internal testing teams
• Proven track record for defining and implementing testing efficiencies
• Preparing and delivering presentations for assigned Projects regarding program status to key stakeholders
• Synchronize and Manage Cross Project Dependencies.
• Formulate risk mitigation strategies besides monitoring risks and issues.
• Co-ordinate with Global Quality and Test Teams

Must be located in Calgary or willing to relocate to Calgary.WesternCICRequired Technical and Professional Expertise

• At least 10+ years of experience and knowledge of QA methodologies
• Experience with test management tools – devops, jira (including Zephyr), ALM , Confluence
• Exposure to test automation tools and scripting like Selenium, Katalon, QTP/UFT , Cypress
• Adept at maintaining client relationships
• Able to meaningfully participate in requirement review, test planing, test strategy, project planning meetings with the ability to understand and point out gaps in those streamsAbility to formulate innovative solutions to complex problems – Problem Solving abilities needed
• Comfortable with handling change management, requirement changes and constant adjustments to project scope
• Ability to formulate innovative solutions to complex problems – Problem Solving abilities needed
• Ability to devise and implement process improvements suggested by DPE
• Project management skills and experience - able to juggle multiple different priorities
• Experience with Waterfall, Agile & DevOps methodologies
• Strong coordination skills

Preferred Technical and Professional Expertise

• Experience supporting teams globally
• Exposure to IBM Ignite Platform in the automation context is an asset
• Project Management Certification (PMP)

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy. IBM Services partners with the worlds leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMerThis job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementMust have the ability to work in Canada without sponsorship.This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Quick Apply

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