Regional Head of Sales, Western Canada, The Mobile Shop - Jobs in Calgary, AB

Job Description

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Location:300 Veterans Blvd NE, Calgary, Alberta, T4B 3P2President’s Choice Bank (PCF) is a wholly-owned subsidiary of Loblaw Companies Limited (LCL) and was established to promote President’s Choice Financial® products and services across Canada. PCF is focused on providing everyday payment solutions and services that reward the everyday. Together with the PC Services division of Loblaws Inc. which operates in the same office location, we offer products and services in the following segments:Payment Cards: The President’s Choice Financial Mastercard® credit card offers PC OptimumTM points for every dollar spent, with no annual fee. The PC MoneyTM Account is the newest addition to the payment products offered and operated by President’s Choice Bank. The PC Money Account works like a bank account and offers PC Optimum points for every purchase, with no monthly fee.Insurance: PC® home and auto insurance are offered through PC Financial Insurance Broker Inc. and relationships with several insurance companies.Telecom and Gift Cards: The Mobile Shop, PC mobile prepaid cell phone service, and Gift Cards businesses are focused upon delivering convenience and exceptional value to LCL customers.LCL is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.PCF and PC Services are important business units within LCL that manage and develop the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships. Our vision is to make the everyday simple and betterThe Regional Head of Sales, The Mobile Shop position will manage the District Managers in the Western Region (BC, AB, SK, MB). The District Managers manage our physical locations (The Mobile Shop) within Loblaw stores across Canada. The role is responsible for achieving sales and profitability targets, driving operational excellence, ensuring all operational processes are successfully executed, and developing District Managers through recruiting, training, coaching and hands on leadership at the District and store level. Additionally, the Regional Head of Sales, The Mobile Shop is required to ensure the execution of the sales programs of the company and fulfill the Regional sales, operations, and team development objectives. The position requires the incumbent to travel extensively throughout their assigned Region to conduct regular store visits.What You’ll Do:Ensure the teams and locations under your management are consistently delivering a high quality experience in every customer interaction. You are expected to work to ensure that services delivered in store are consistent with the The Mobile Shop brand, and results in very high levels of customer satisfactionDive and coach District Managers to obtain monthly objectives for each store and lead teams to meet sales and profit targetsAlign each district with annual company and sales objectives by driving the company’s mission, vision and valuesRecruit, train, and create succession planning for top talent within the region ensuring optimal talent at all timesEnsure operational objectives are met as per company standardsEnsure that all district compliance requirements are met, proactively identifying areas for improvement in processes and systemsAddress customer issues when required, ensuring that all customer escalations are resolved in a timely fashion with positive outcomesParticipate in weekly Regional and District Managers meetings or calls as scheduledConduct daily coaching (in person or phone) with District Managers, and complete weekly coaching logsLead by example by being a Health and Safety champion for the RegionLiaise with Home Office on other duties as assigned by Senior LeadershipRegularly meet with their store and Regional Heads counterparts at Loblaws, and create strong working relationships with those teamsEncourage and foster a positive working relationship between The Mobile Shop staff and the Loblaw store ManagersWhat You’ll Need:University Degree/College Diploma in Business or Finance or equivalent experienceMinimum 5 -7 years of leadership and management experiencePreferred knowledge of wireless industryAbility to manage multiple priorities in a vigorous sales environmentStrong creative, problem solving and analytical skillsExceptional leadership and team development skillsDemonstrated ability to produce desired results by motivating and building an engaged teamExtensive travel required throughout the region; valid driver’s license requiredCome and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.Number of Openings:1PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.