Resident Care Manager - Jobs in Calgary, AB

Job Description

Position SummaryReporting to the Director of Care, the Resident Care Manager is accountable for assisting with the management of all aspects of nursing and personal care within the supporting living and long-term care environment at Millrise. The Resident Care Manager supports the care team and services as a lead and resources to staff around clinical decision making, clinical assessment of residents and customer service. In the absence of the Director of Care (DOC), the RCM will ensure the standards of all required clinical policies, practices, procedure and standards of care are followedResponsibilities include but not limited to:Adopt evidence-informed leading practices and provide expert knowledge to advance care and meet needs of the population servedFacilitates the admission, discharge and patient transfers with the facilityCoordinates residents care with active leadership and participation with resident (and family) via care concerns, resolutions or resident committeesReviews all incident reports for completeness and investigates incidents as necessary.Reviews incident reports with QI committee and submits all completed incident reports to the DOC for reporting to RC and AHS.Provide expert knowledge and professional practice leadership to develop solutions/service delivery models for exceptional care.Collaborate with operations leadership to ensure the implementation and sustainability of exemplary clinical practices.Encourage and model critical clinical inquiry that cultivates evidence-informed practice.Collaborate to address quality, safety and risk management issues, including the development of improvement plans to address shortfall.Supports the DOC in staffing, coaching, appraisal and performance management of staff.Participates in educational initiatives and support the ongoing development of our innovative on-line learning environment.Participates in ensuring the delivery of clinical education and/or training both formally with staff and health teaching at the bedside settings, to allow for increased learning and clinical skill development.In collaboration with the care team, coordinates resident care with families, other departments, other care services and agencies. Liaises with physicians, pharmacy, community agency representatives, families, visitors and volunteersEnsures that practice related to risk management is maintained (i.e. infection control, medication safety, quality and staff safety), including reporting to the DOC any unsafe working conditions, faulty equipment, resident behaviors etc.Supports and participated in Quality improvement process and completes all mandatory audits as required.Qualifications:Current registration in good standing with the College of Nurses of Alberta (CARNA). (BSCN preferred)Three (3) years recent geriatric experience and expert practice skills requiredCertification in gerontology preferred or experience in geriatrics including dementiaKnowledge of MS Office (Word, Excel and Outlook)Superior communication skills and ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organizationAbility to distill complex information into clear, concise messagesAbility to influence others and able to establish credibility with all levels of the organization, challenging the status quo and being a catalyst for positive change.Excellent organizational, planning and time management skillsAbility to manage multiple, often competing priorities.Demonstrated effective critical thinking, analytical, decision making and problem-resolution skillsDemonstrated expertise and ability to apply, teach, coach and mentor individuals and teamsAvailable to work on-call rotationPerform other related duties as assignedVulnerable Sector Criminal Record Check required as per provincial guidelines and SE HealthAbout SE HealthSE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at humanresources@sehc.com at your earliest convenience.Please apply online shonaghcraddock@sehc.comQuick Apply

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