Salesforce Business Analyst - Jobs in Calgary, AB

Job Description

Overview:Hexagons Autonomy & Positioning division is looking for a Salesforce Business Analyst to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. You are an individual who is passionate about crafting innovative experiences for customers globally with a primary focus on an advancing eCommerce capabilities and engagement across multiple sales channels. You will interact with key business teams (primarily sales, marketing, customer support and order management) while supporting, enhancing, and extending our business system capabilities. Additionally, you will make an impact on our customers and business partners as we deliver on huge projects and our long-term roadmap. This is a fantastic opportunity to join a dynamic, fast-paced, highly collaborative environment to grow and leverage your Salesforce.com skills.The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector and mobility applications. You’ll be joining over 22,000 people in 50 countries on the leading edge of your field. Come see why we are recognized as one of Albertas Top 70 Employers in 2022!This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions industry leaders rely on for assured positioning and autonomy on land, sea and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brand(s) NovAtel, AutonomouStuff, VERIPOS and Antcom.The Location: Hexagon is a global company with locations around the world. This position is based in Calgary, AB.Responsibilities:As a Salesforce Business Analyst, you will:

• Work with end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet end user’s/customer’s business requirements and fulfill user stories
• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with team to test and verify that solutions will meet the business requirements
• Participate in key meetings with end users including requirement sessions, system demos, user acceptance testing, and end user training

Qualifications:Must-Have:

• Experience using Salesforce to develop client or business solutions
• Hands on experience configuring Salesforce including flows, validation rules, and security controls
• Strong presentation, communication (written and verbal) skills, and interpersonal skills
• Drive and desire to learn and grow both technical and functional skill sets

Key Success Factors:

• Proven ability leveraging analytical and problem-solving skills in a fastpaced environment
• Detail-oriented individual with the ability to quickly ramp up on new business needs and technologies
• Able to juggle and prioritize multiple tasks within a collaborative team environment
• Demonstrates flexibility and willingness to do what it takes to get the job done

Nice-to-Have:

• Experience soliciting, gathering, and analyzing user input and requirements
• Experience documenting user stories and creating to-be process flow diagrams
• Experience collaborating with business stakeholders
• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
• Salesforce Admin Certification

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