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SPA RECEPTION AGENT - Jobs in Calgary, AB

Hyatt Regency Calgary
Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

SummaryWE ARE LOOKING FOR A FULL-TIME SPA CONCIERGEThe Spa Concierge is responsible for hosting and fostering an atmosphere of calm and relaxation while providing exceptional customer service to our guests while exceeding their expectations. The Spa Concierge is a dual role responsible for creating meaningful first and last impressions and handling reservation inquiries. What is expected of me in this role

  • Handles all guest interactions with the highest level of hospitality and professionalism
  • Demonstrates expert knowledge of Spa treatments, its facility and retail offerings.
  • Upholds the privacy and confidentiality of all guest information
  • Scheduling treatments
  • Servicing of Food and Alcohol
  • Guest registration and processing payment
  • Recommending retail products
  • Must be highly self-motivated and able to work with minimal supervision
  • Shift schedule : Available to work a variety of shifts from Wednesday to Sunday and on Holiday-Monday
experience and Qualifications
  • Previous Spa or hospitality experience
  • Proserve License
WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT THE HYATT REGENCY CALGARY
  • Extended Health Benefits for you and your dependents and paid medical days.
  • Employer RRSP Matching Contributions.
  • Wellbeing Programs, Headspace and Not Myself Today, Access to a Wellbeing and Relaxation Room, Complimentary Access to the Hotel Pool and Gym.
  • Discounted Parking.
  • Tuition reimbursement program and career development program, Leading@Hyatt.
  • Participation in a culinary on-line training program Rouxbe, available for all roles
  • Complimentary meal during shift.
  • Discounts at our on-site restaurant Thomsons Kitchen/Bar.
  • Discounts at our on-site Spa-Stillwater Spa Services and Spa Products.
  • Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
  • Opportunities to participate in our Hyatt Calgary LGBTQ2S+diversity group and youth hiring programming; RiseHY
About Hyatt RegencyBeing part of our Hyatt Regency Calgary family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.In the spirit of respect, reciprocity and truth, we honor and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliationWe welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt HotelsThis role will typically allow a minimum of 32 hours per weekThe startying hourly rate for this role is $17CAD per hourQualifications.Quick Apply
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