Call Centre Automotive Sales - Jobs in Cambridge, ON

Job Description

Location: Cambridge, OntarioWhen people ask how the 401 Auto RV Group of Companies has become Canada’s fastest growing Auto/RV dealer group in under 10 years, we reply with 4 simple elements that have contributed to our success:We treat our clients with the respect they deserve for helping us support our families during these trying timesWe carry more inventory, sell more, and provide financing for everyone regardless of their credit historyWe fix their unit right the first timeOur co-workers care and support each other like familySo, if you are like us and you believe that our clients deserve a better Automotive and RV ownership experience than our competition currently delivers: we want to hear from you. Our safe and positive work environment has directly contributed to our growth over the past years. With locations all across Ontario, the 401 Auto RV Group is certain to have a dealership near you! Our Corporate Headquarters is located in Cambridge Ontario, one of Canada’s fastest growing cities. We have recently added 5 additional locations in Cambridge, and have now expanded to Hamilton, London, Barrie, Innisfil, Simcoe, Peterborough, Lindsay, Tillsonburg, Ingersoll, and Ottawa. 2021 will bring us another 3 locations in Ontario, with more to come.Our current line-up includes exciting brands and franchises such as Kia Canada, 401 Auto Financing, Volkswagen Canada, Starcraft, Heartland, Gulfstream, Grand River and CampMart RV.Come and grow with us, we’d love to meet you!How we VALUE our employees:A COVID-19 compliant workspace in our state-of-the-art facilityA high energy, fast paced and fun work environment with various initiatives and rewardsA work culture that truly cares about its employee’s both professionally and personallyIndividual and team-oriented coaching, mentoring and trainingOpportunities for career path planning, growth and advancement from withinHealth & wellness benefit enrolment opportunitiesEmployee referral bonus opportunitiesEmployee pricing on vehicles and RV’sRole & Responsibilities:The ideal candidate for this position is incredibly passionate about sales and customer service. Must be motivated to build rapport with customers over the phone and make the most of each lead provided to them. Successful Call Centre Sales Representatives demonstrate consistent drive to empower and support customers through the online sales process and take advantage of our ongoing training programs to maximize earning potential. The goal for this position is to convert each customer interaction into 401 Auto customers for life and to generate referrals!Must be available to work 5 days per week: a schedule rotation of 9:00 am to 5:00 pm and 12:00 pm to 8:00 pm shifts along with mandatory Saturdays!

• Must be comfortable creating relationships and rapport over the phone
• Work closely with customers to identify their wants and needs in a vehicle and work with lenders to satisfy those needs
• Produce a high volume of calls and maintain a large portfolio of customers
• Discuss and educate customers on current lender requirements
• Monitor DealerTrack and use CRM to schedule appointments with customers and maintain ongoing communication
• Consult with Financial Institutions to obtain funding options
• Collect and review information and documents before sending applications to Financial Institutions
• Call and follow up with customers as per training, policies and procedures for our online financial sales division
• Follow all OMVIC regulations at all times

Qualifications & Skills:

• Minimum of 2 years Call Centre or Sales experience (automotive sales experience will move you to the front of the line)
• Strong communication skills
• Friendly and positive attitude; must be a team player
• Strong computer skills
• Valid G Driver's License and acceptable driving record
• OMVIC Certification is a plus

The 401 Auto RV is an equal opportunity employer and we are pleased to accommodate individual needs within our recruitment process. Please speak with our HR department should you require any accommodation.