Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Representative - Jobs in Cambridge, ON

Lehigh Hanson
Job LocationCambridge, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

AutoReqId: 13923BRLine Of Business: RMC (Ready-Mix Concrete)Department: Customer ServicesPrimary Location: Cambridge-ONPay Class: Salaried Non-ExemptJob Posting:The Role and the CompanyLehigh Hanson is North America’s leading supplier of cement, aggregates, ready mix concrete, and asphalt. We have hundreds of plants and thousands of employees working across the United States and Canada. We are also part of Heidelberg Cement Group, one of the world’s largest building materials companies.The Customer Service Representative role is based in Cambridge ON and reports directly to the Lead Dispatcher.What you’ll get to do

  • Assigns customer orders via telephone by completing order form in addition to offering product information and pricing.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Assisting clients with various inquiries.
  • Data entry of customer orders into software systems.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Perform other duties and assignments as required.
Essential Experience and Skills
  • High Must have high school diploma or general education degree (GED)
  • Must have excellent computer skills, reports/documentation, and system functionality
  • Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.
  • Highly dependable, ability to work in fast paced call center environment.
  • Commitment and engagement through high level of work ethic and utilization of abilities for the best of the company.
  • Ability to tactfully and professionally deal with customers both internal and external
  • Establish trust and relationships.
  • Excellent communication skills, both written and verbal.
  • Ability to motivate teams and simultaneously manage several projects.
  • Sustainable management (i.e. compliance with laws and regulations)
  • Professional competence (i.e. knowledge of the industry and cross-functional understanding)
Work Environment
  • Role operates in an office environment.
What we have to offer
  • Comprehensive competitive compensation and benefits package.
Lehigh Hanson is a drug free workplace.External candidates must be able to work in Canada without sponsorship.Employer Statement: Lehigh Hanson welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Customer Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved