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Scheduling Clerk CPT - Jobs in Chatham-Kent, ON

Chatham-Kent Health Alliance
Job LocationChatham-Kent, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

(Knowledge, Skill, Experience)

  • Successful completion of Grade 12 Diploma (OSSD).
  • Minimum two years experience in PAO
  • Successful completion of Medical Terminology attained through a recognized course of study and a demonstrated working knowledge.
  • Demonstrated knowledge of Microsoft Office Pro and Internet access, navigation and utilization.
  • Demonstrated knowledge of Integrated Client management System data entry program
  • Excellent telephone communication and computer keyboarding skills.
  • Experience with patient Registration preferred.
  • Satisfactory attendance.
ESSENTIAL COMPETENCIES (Personal Skills and Attributes)
  • Excellent verbal and listening communication skills required.
-Customer-focused teamwork essential - must be able to work within a multidisciplinary team (inclusive of physician offices and the community).
  • Ability to:
  • Work in a sitting position over long periods of time in a busy, sometimes
noisy work environment;
  • Use telephone headset;
  • Work with a sometimes difficult clientele over the telephone.
  • Follow established PAO guidelines and Scheduling procedures required.
  • Demonstrated ability to support and embrace the philosophy of Service Excellence and Patient and Family Centerd Care.
  • Demonstrated participation in building a culture of safety and partnering with each other to improve the safety of patient care processes and systems.
  • Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance.
ACCOUNTABILITIES (Major Responsibilities of the Position)
  • Attends Pathways Healthcare Scheduling training.
  • Inputs and verifies correct information and confirms the procedure preparation, location and point of registration with Physician offices, patients, and resource unit clinical personnel
  • Schedules, cancels or re-schedules patient appointments for any procedure in various hospital departments.
  • Alerts the appropriate resource unit manager or delegate to any scheduling conflicts related to availability of resources.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospitals Occupational Health and Safety department.CKHA is an equal opportunity employer committed to fair and accessible employment practices. Should you require accommodation due to a disability during the recruitment process, please contact Human Resources.According to the French Language Services Implementation Plan, priority consideration will be given to qualified candidates who possess knowledge of Canadas two official languages.Quick Apply
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