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Sales Support Administrator - Jobs in Chilliwack, BC

Westeck Windows & Doors
Job LocationChilliwack, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Reporting to the VP of Sales, the sales support administrator provides administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, compiling monthly sales reports, and preparing sales contracts and agreements. They may be required to research potential customers and sales strategies.Job Duties & Responsibilities

  • Resolving issues and handling customer complaints on behalf of the sales staff
  • Providing pricing assistance and fulfilling any pricing inquiries as needed
  • Maintaining and updating supplier, sales, and customer records.
  • Assisting sale staff to ensure they are on track to meet quotas
  • Compile monthly sales reports
  • Preparing and filing sales contracts and agreements.
  • Managing the sales departments budget and commissions.
  • Liaising with other departments on administrative matters of mutual importance.
  • Performing research toward identifying potential sales leads.
Qualifications
  • Must have a minimum 2 years sales administration
  • Have an understanding of the construction and window industry
  • Proficiency with word processing and spreadsheet software
  • Exceptional interpersonal skills and a proactive approach toward problem-solving
  • Experience with sales industry software like salesforce and client relationship management (CRM) systems, or similar.
  • In-depth knowledge of administrative recordkeeping practices.
  • Excellent written and verbal communication skills, as well as customer service skills.
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