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TERM DESKTOP ANAYLST - Jobs in Cold Lake, AB

Job LocationCold Lake, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Competition No.: 2021056 Hours Per Week: 35Close Date: 19/12/2021 11:59 PM Remuneration:Location: City Hall Instructions: Upload a resume, cover letter & any relevant certificationsDuration: 11 MonthsTerm Desktop AnalystAbout Us:With a population of approximately 15, 800, Cold Lake is a city that offers a wealth of excitement, adventure and entertainment for all in any season. Hugging the southern shores of Alberta’s seventh largest lake, this recreational paradise can be accessed in summer and winter through western Canada’s largest inland marina. New housing, excellent educational facilities, a multipurpose recreational facility and a college are just a few of the highlights that truly make Cold Lake a community of choice.Job Purpose & Responsibilities:The City of Cold Lake is seeking a qualified individual to fill the full-time, eleven-month term position of Desktop Analyst with the Corporate Services Department.Reporting to the IST Manager, the Desktop Analyst coordinates with IST peers and oversees the installation, upgrade or repair of hardware and software, and participates in the development, implementation and installation of new or revised systems or system components. This position is responsible for prioritizing and executing technical support for Help Desk calls initiated from City Departments and assisting users with training and applications. The Desktop Analyst is also responsible for the installation, packaging, and testing of computer systems and peripherals, within established standards and guidelines. The position will work with vendor support contacts to resolve technical problems with desktop computing equipment and software.Qualification/Competencies:

  • Must have 1-2 years certificate/diploma in Computer Repair/Technology or Computer Business Applications
  • Computer certification in CompTIA, Microsoft applications, CISCO, or other industry recognized technology certification, or comparable industry experience.
  • Preference will be given to applicants with three or more years’ experience in a desktop support role in an enterprise-level environment.
  • A Class 5 drivers’ license is required.
The City of Cold Lake provides a competitive salary package. Details of the compensation package will be discussed during the interview.Interested candidates, submit a detailed resume including qualifications and past and present work experience. Please include a cover letter describing your experience and abilities with respect to the above listed qualifications and copies of any relevant certifications. The City of Cold Lake appreciates receiving applications from all qualified individuals; however only those short-listed for an interview will be contacted. This competition will remain open until December 19, 2021.Preferred Certificates :
  • COMPTIA NETWORK+ CERTIFIED
  • MICROSOFT CERTIFIED TECHNOLOGY
  • CLASS 5 DRIVERS LICENSE
  • MICROSOFT CERT IT PROFESSIONAL
Required Education and Training :
  • GRADE 12 DIPLOMA OR EQUIVALENT
Preferred Education and Training :
  • none
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