Adult Care Worker Relief - Jobs in Connaught

Job Description

About UsThe Calgary Drop-In and Rehab Centre ( quot;the DI quot;) is a low-barrier, housing-focused shelter that serves some of the city #39;s most vulnerable people. At the DI, we focus on providing a person #39;s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you can make to another person #39;s path of recovery and wellness than an ongoing, consistent, positive relationship of respect and kindness. The DI works within the core values of housing first, trauma-informed care, and harm reduction to support staff and guests.Position SummaryReporting to the Coordinator, the role of an Emergency Shelter Workers (ESW) is to engage with guests and support them on their journey out of the shelter. Through both formal and informal interactions the ESW will actively work collaboratively with other ESW #39;s, housing, and health services to ensure each individual accessing the services is supported on their own personal journey. The ESW will conduct themselves in a professional manner and work within the core principals of the DI; low-barrier, housing focused shelter, trauma informed care, harm reduction, individual centred, housing first, shelter procedures and governing legislation.Time CommitmentT he shifts require RELIEF staff to fill vacation, sick-time and other absences. Below is a summary of how the Casual Relief positions will work:- You will be assigned to a specific crew. You will not be able to pick up any other crews shifts.- Each month you are required to provide your availability when requested from the Coordinator- Emails will be sent out with shift availabilities up to a minimum of 2 hours #39; notice before the shift starts- It is expected that you answer the phone/text or emails when you are a relief employee- As a Relief ESW there is a requirement to work a minimum of 3 shifts per month. Failure to do so will termination of your casual positionSome unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management. There is no guarantee of shifts. Relief employees are scheduled on an as needed, when needed basis.Job Duties- ESW #39;s will conduct themselves in a professional manner when dealing with clients, members of the community, volunteers, emergency services and staff of the DI- All interactions with clients will be trauma informed- All interactions with clients will be client centered and driven- Engage clients in conversations regarding housing and achieve the goal of obtaining housing- Assist clients with their individual housing plan- Maintain a presence in the building and clearly communicate the guidelines of the centre to clients, members of the community, volunteers, emergency services and staff of the DI- Perform duties as outlined in the procedure manuals or assigned by the Coordinator- Some, but not all may include- Cleaning duties- Laundry duties- General wellness checks- Specific location checks- Assist in on job training and mentoring with new ACW #39;s- Actively participate in all required training- Communicate issues such as health and safety, staffing, client and public concerns through the appropriate process- To be engaged and present on assigned floors to assist clients, volunteers #39; and staff who need assistance and to help provide a safe environment for all- Provide input on existing or future programs at the DI- Perform other related duties as required+Administrative- Complete and maintain required data on the DI data base- Review pervious logs- Maintain and record data as required for the position- Some, but not all may include- Completion of client check-ins to specific areas- Communicate absenteeism within the guidelines of the DI sick policyRequired Competencies- Ability to lift up to 50lbs- Ability to stand or sit for extended periods of time- Ability to respond to crisis and emergency medical responses- Ability to work effectively with a diverse population- Excellent interpersonal skills- Excellent communication skills, both, written and verbal- Excellent professional boundaries- Completion of (or working towards) a college or university program in any of the following; human services, community support, social service work, psychology, sociology, addictions or health-related discipline is considered an asset- Previous work experience in a social service environment is a definite asset- A combination of education/practical experience may be considered- Knowledge of community resources for homelessness, health, mental health and substance use- Understanding of the needs of marginalized adults and homelessness issues- Experience working in distress and/or high-stress situations, which may include emergency response- Must be acceptable of industry risks, including coming into contact with bodily fluids- Proficient use of computers, Microsoft Office and any other database software(s) used to track service delivery; proficient in Office365 and Microsoft Office Suite 2016- 2-way radio communicationWorking ConditionsFront-line staff are exposed to emotionally impactful events, such as: medical distress, threatened/actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict. It is understood and accepted that you will be working in distress and/or high-stress situations, which may include emergency response where resiliency and stress tolerance and the ability to maintain composure, remain calm and focused is imperative. Exposure to bodily fluids may also occur.Why the DIThe DI aims to be anquot;Employer of Choice quot; and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of less privileged people. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who understand this commitment.Our CultureOur values form the cornerstone of our culture:RESPECT : Our actions honour the rights, differences, and dignity of othersCOMMUNITY : Through collaborative partnerships, we work together as a team, building inclusive communitiesKINDNESS : We accept each person #39;s uniqueness with compassion and empathyWELLNESS : We promote, provide and support holistic wellbeingACCOUNTABILITY : We operate with transparency and integrity in both our relationships and our commitmentsOur CompensationSome of the great benefits the DI has are agency paid:- Vacation days- Sick days- Wellness days- Medicalamp; Dental coverage- Homewood EFAP- Long-Term Disability- Life Insurance and Accidental Deathamp; Dismemberment (AD amp;D)- Critical Illness Insurance- Employees will be enrolled in a Long-Term Disability, Life and AD amp;D and Critical Illness insurance program, paid for by the employee. This is mandatory and may not be opted out of.Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.Powered by JazzHR