EV Charger Field Service Specialist (Remote & Onsite) - Jobs in Coquitlam

Job Description

quot;Pioneering the Future of EV Charging Technology – Join FLO in Empowering a Greener Tomorrow quot;Role and TeamJoin our dedicated and dynamic team in Vancouver as a Senior Regional Field Services Technician. In this exciting role, you will oversee the operation and maintenance of our electric vehicle charging stations networks, playing a crucial part in expanding sustainable transportation.EngagementsAt FLO EV Charging, we provide an environment where innovation meets practical application. You #39;ll be a valuable member of a culture that highly values technical expertise, customer-focused solutions, and a deep commitment to environmental sustainability. Our team utilizes cutting-edge tools and technologies, creating a collaborative and results-driven workspace.Location and Benefits - Vancouver Office (Coquitlam)

• Flexible telecommuting arrangements and occasional travel requirements.
• Comprehensive benefits including health insurance, retirement plans, and employee perks specific to FLO.
• A workplace culture that thrives on inclusivity, innovation and shared success.

What You #39;ll Accomplish

• Manage and perform on-site repairs and preventative maintenance for EV charging equipment.
• Expertly diagnose failures at both the remote and onsite level, down to the component.
• Provide exceptional customer service during all field visits.
• Document processes and generate detailed service reports for stakeholders.
• Effectively manage inventory tasks, including spare parts logistics.
• Collaborate with technical teams, sharing knowledge and information proactively.
• Represent FLO as an ambassador to customers and partners in our charging networks.
• Tackle additional relevant duties as required by the role.

What Sets You Apart

• Hold a valid driver #39;s license and have the ability to travel without restrictions.
• Demonstrated proficiency in computer skills, particularly Microsoft Office, and knowledge of TCP/IP and Ethernet networks.
• Familiarity with Electrical codes and electrical distribution systems.
• Proven experience in HSE procedures with a strong aptitude for assessing and managing risks
• Ability to skillfully interpret construction and electrical drawings.
• Have a minimum of 2-5 years of combined customer service and electrical systems experience.
• Possess 3-5 years of field service experience.
• Electrical certification, SSH knowledge, Starlink knowledge, EV ownership, and a deep passion for innovative technologies are highly desirable and advantageous.

Personal Attributes

• A positive and proactive approach.
• Excellent organizational skills, initiative, and resourcefulness.
• Strong sense of responsibility, self-reliance, and assertiveness in managing subcontractors.
• Ability to work effectively both independently and as part of a team.
• Outstanding interpersonal and communication skills.
• Excellent hand-eye coordination and physical ability to lift a minimum of 50 pounds.
• High level of English proficiency (written and spoken).
• Customer and results-oriented mindset.

PERKS

• Group RRSP: Employer contribution of up to 2%. Save for the future.
• Insurance: Complete coverage. Peace of mind.
• Welcome Days: 5 days to get started at FLO. Start on the right foot.
• Recharge Days: 5 days annual leave. Rest from day one.
• Telemedicine: Easy access. Quick care.
• Accrued vacations: Proven experience. More free time.
• EV Advantages: Free home charging station. Drive green.
• Friends discount: Share the FLO benefits.
• Culture: Humanity and local leadership. Grow together.
• Satisfaction: In a recent survey, over 92% of respondents said they liked working at FLO!
• JEDI: Justice, Equity, Diversity, Inclusion. A program that harmonizes our teams.