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Claims Adjuster - Property - Jobs in Dartmouth, Nova Scotia

Curo Claims Services Inc.
Job LocationDartmouth, Nova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionWhat You’ll Do:Reporting to the National Property Claims Manager, the core parts of your role will be to:

  • Deliver a superior customer experience which includes responding to all general inquires, initiating and maintain contact with insured members, and assists with commodity claims overflow.
  • Confirm coverage for incoming claims by reviewing and compiling facts, obtain technical reports from various parties as required, complete contractual coverage analysis and assessing quantum, review subrogation opportunities, negotiating and resolving property insurance claims of minor to moderate nature in a timely manner.
  • Coordinate, direct and follow up on work activities performed by outside service providers to completion. This includes contractors, engineers, contents specialist and other suppliers as required.
  • Ensure all correspondence is completed in a time efficient/effective manner including the creation of Critical Path, Proof of Loss, waivers and reservation rights letters.
  • Gather information from insured members, civil authorities, police, witnesses and other insurers to complete a timely investigation of property loss.
  • Maintain quality service and adheres to organizational standards to deal with all aspects of file handling including reserving, expense and loss control, questionable claims, and creating defined disposition plans for future handling leading to file closure.
  • Assist and participate in all dispute forums related to policy coverage on behalf of key stakeholders. Provide support and assembles documentation on items in dispute along with resolution recommendations.
  • Participate as necessary in the legislated Property Appraisal Process to resolve quantum disputes during claim file negotiations.
  • Identify by law requirements and standard unit definitions of each provinces Condominium policies.
  • Coordinate effectively with the Condominium corporation on insured losses to ensure effective restoration and repairs.
  • Keep claims information confidential to protect operations and insured members.
  • Responsible for data integrity, issuance of payments to vendors, insureds and experts and to maintain well-organized claim file while ensuring accuracy of data input.
  • Adhere to partner #39;s guidelines, contracts, and insurance regulations to ensure legal and regulatory compliance.
  • Actively participate in coaching and training sessions and collaborate with team members and management.
  • Take an active role in creating an environment of continuous improvement of work efficiencies and highlight value work.
  • Active Member of Curo’s National Catastrophic Response Team

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