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Supervisor Reconditioning & Returns - Jobs in Delta

Doka Group
Job LocationDelta
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionAs the Supervisor for Reconditioningamp; Returns at Doka, you will oversee the efficient and safe management of the Returns Department. Your role is crucial in ensuring that the yard operations are organized and meet Doka #39;s quality standards.Main Responsibilities:

  • Adhere to DCAN return process: Ensure compliance with the return process and report any deviations to the Yardamp; Warehouse and/or Operations Manager.
  • Maintain returns log: Keep an organized returns log, ensuring that all processes comply with Doka #39;s product quality standards and criteria.
  • Plan workforce needs: Schedule daily and weekly labor requirements based on business demands, closely monitoring overtime hours and costs.
  • Label and organize returns: Ensure all returns are properly labeled and unprocessed items are kept in designated areas.
  • Allocate tasks efficiently: Assign tasks to maximize labor productivity and ensure efficient operation.
  • Motivate and train team: Develop a cohesive team by motivating, training, and providing development opportunities.
  • Enforce ergonomic and safety practices: Train employees on the safe and ergonomic use of tools and equipment, empowering them to take ownership of safety and maintenance.
  • Ensure safety compliance: Consistently implement and monitor safety policies, conduct bi-weekly safety meetings, and ensure employees use approved safety equipment.
  • Provide necessary tools: Ensure the proper tools are available at each workspace, ordering replacements timely and according to Doka #39;s checklist.
  • Enhance product knowledge: Continuously train returns staff on product knowledge and yard organization for efficient operations.
  • Manage logistics: Oversee the logistics of all materials to ensure proper storage, avoiding mix-ups and congestion.
  • Dispose of damaged materials: Ensure proper disposal of damaged or scrap materials in line with company policies and procedures.
  • Maintain cleanliness and order: Manage the yard and warehouse to comply with company cleanliness and housekeeping standards.
  • Ensure accurate paperwork: Process and ensure the timely flow of paper orders accurately.
  • Monitor productivity: Continuously monitor, document, and report on the productivity of returns.
  • Handle WSIB claims: Complete and report required WSIB claims documentation, reviewing each claim with the Branch Yard Manager.

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