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Job Location | Downtown |
Education | Not Mentioned |
Salary | $52,000 - 63,000 per year |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract |
Aviso Wealth:At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso Wealth has to offer at www.aviso.caThe Opportunity:We’re looking for an incredible Bilingual Customer Service Experience Representative to join our Contact Centre team.Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 1111 West Georgia St, Vancouver, BC.We hire people who love to help others, who understand what drives others, people who are kind, curious and comfortable operating in ambiguity. We hire people who truly believe that service can and should be easy for employees and customers alike. We are looking for people who can always find positives, even in the most difficult times. This is not an easy role, but you will be supported, and it is rewarding. We are not a normal call centre and have high respect for our team.Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is responsible for ensuring our customers receive exceptional service from knowledgeable, passionate people. People who are hardworking and sincerely interested in helping customers are who we are. If this sounds like you, please read on.We are in the middle of an exciting transformation that will power businesses to empower investors. We want to ensure all Canadians can attain their financial goals, wherever they are in their journey. Whether that means securing their retirement, building financial security or just starting out on their journey and helping to break down the walls that can seem mysterious and intimidating. Wherever they are, we know that we can help them by helping the businesses they use. Our goals are nothing short of being the best service experience in the world.Who you are: