Front Desk Attendant (Nights) - Jobs in East Bay, NS

Job Description

Located in scenic Ben Eoin, Nova Scotia our beautiful resort offers lush accommodations surrounded by four seasons of activity. World-class golf, sailing, skiing, beaches and hiking are all at your fingertips when you stay at the Lakes at Ben Eoin Golf Club & Resort. The Lakes offers an in-house restaurant Founders where creativity meets culinary excellence.This position will promote an “exceptional resort experience” and will be responsible to professionally and pleasantly attend to member and guest needs while providing excellent customer service. Th attendant will be cross trained to be able to perform functions of Player Assistant, Outside Guest Services and may be trained for special events.Key Responsibilities

• Demonstrate effective communication skills with members, guests and fellow co-workers
• Responsible for taking hotel bookings and tee time reservations
• Follow standard procedures to check-in/check-out members and guests for both golf and accommodations
• Responsible to field all phone and email inquires
• Position will assist with retail inquires and support requests of patrons
• Maintain a clean and safe presentation of the professional shop and its inventory
• Provide assistance for club and corporate events
• Registering members and guest for events as well as renewing annual memberships and selling new memberships. Selling of other club amenities and services
• Providing direction to resort guests and members
• Performing office duties such as typing up documents on word or excel
• Required to assist with follow up phone calls to members and guests, selling of promotional materials, events and activities
• Provide Overnight Security and answer guest requests

Nights 11pm - 7am, 30-40 hours per weekRequirements:

• Ability to work independently as well as in a team environment
• Capable of handling customer complaints effectively
• Ability to carry up to 30lbs
• Proficient in Microsoft office and social media platforms
• Prior experience or willingness to learn POS systems

Work remotely

• No

Job Type: Full-timeSalary: From $14.00 per hourFlexible Language Requirement:

• French not required

Schedule:

• Night shift

Supplemental pay types:

• Overtime pay
• Retention bonus

Application question(s):

• Are you legally entitled to work in Canada

Experience:

• customer service: 2 years (preferred)

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