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Job Location | East York |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
OVERVIEWThe Registration Clerk is responsible for the accurate and efficient scheduling and registration of all patients in the hospital ADT and Scheduling System.EDUCATION- Grade 12 or equivalent.- Completion of Medical Office Administration or Patient Registration courses preferred.QUALIFICATIONS- 2 years recent relevant registration, admitting and appointment scheduling experience required.- Previous clerical experience in a hospital/medical environment preferred.- Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred.- Knowledge of patient scheduling systems preferred.- Strong customer service skills and experience required.- Demonstrated ability to multi-task and problem-solve.- Demonstrated ability to accurately type a minimum of 35-45 wpm.- Knowledge of medical terminology an asset.- Flexibility to adapt to a dynamic work environment.- Demonstrated proficiency in MS Office; Windows, Word, Excel and Outlook email.- Call-Center or similar telephone customer service experience preferred.- Evidence of ongoing education such as post-secondary courses, seminars, workshops, etc.- Strong communication, interpersonal, and organizational skills.- Demonstrated ability for attention to detail while providing high standards of accuracy and efficiency.- Experience collecting and processing payments are preferred.- Demonstrated ability to manage stressful situations with empathy.- Good work and attendance record required.- All employees of Michael Garron Hospital (MGH), a division of TorontoEast Health Network (TEHN) [formerly TorontoEast General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.-All employees are accountable for protecting the psychological health and safety ofthemselves and their co-workers through adherence to MGH #39;s policies and practices.