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HOTEL FRONT DESK CLERK - Jobs in Edson, AB

Job LocationEdson, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Requirements

  • No previous work experience required
  • Enthusiasm for learning and work
  • Kindness to our guests
Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
Personal Suitability
  • Client focus
  • Dependability
  • Organized
  • Reliability
  • Team player
Job Types: Full-time, Part-timeSalary: $15.00-$17.84 per hourAdditional pay:
  • Overtime pay
Flexible language requirement:
  • English not required
Ability to commute/relocate:
  • Edson, AB: reliably commute or plan to relocate before starting work (required)
Experience:
  • Customer service: 1 year (preferred)
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