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Bell Person - Jobs in Elora, ON

Elora Mill Hotel & Spa
Job LocationElora, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Join our amazing Elora Mill team and work in a beautiful environment, surrounded by the sights and sounds of nature. Create incredible guest experiences in our historic property with stunning views from every window.Seeking an enthusiastic Bell Person with previous experience in a luxury hotel or service setting. The Bell Person at the Elora Mill acts as a host for the property. The Bell Person assists guests with their luggage, provides directions, and acts as an ambassador for the hotel and the town of Elora. The ideal bell person has exceptional guest service skills and loves the idea of making a lasting impression. They play a crucial role in ensuring that our guests have an unforgettable stay.Duties and Responsibilities

  • Provide gracious, attentive, and friendly service.
  • Act as gate person monitoring incoming guests, confirming hotel arrivals to front desk, and directing hotel guests where to park.
  • Greet arriving guests, retrieve their luggage and transfer from car to room (check in) or room to car (check out).
  • Provide valet car park assistance, responsibly and respectfully transferring vehicle to the assigned parking space
  • Offer guests an escort to their rooms, explain the room facilities.
  • Provide guests with hotel facility information as well as general information about the area.
  • Assist with guest requests in a courteous, prompt, and professional manner.
  • Be fully aware of what functions are going on in the hotel and associated VIP guests.
  • Take pride in ensuring the cleanliness of the lobby area clean, orderly, and sanitized.
  • Have an eye for detail, keeping outdoor grounds including parking lot, turning circle and gardens, clean and free from trash and cigarette buts.
  • Ensure that luggage has been stored safely according to prescribed procedures.
  • Seasonally assist with lighting wood burning fires in guest rooms as well as outdoor gas fireplaces.
  • Take responsibility for running errands offsite; being responsible for handling cash and receipts
  • Maintain standards of punctuality, uniform and personal hygiene as required by Elora Mill policy
  • Other duties as required.
Qualifications
  • O.S.S.D  
  • Must have valid driver’s license with clean driver’s history. 
Experience
  • Experience in a luxury hotel is an asset. 
Skills
  • Ability to work in a team-oriented, luxury, quick-paced, guest-centric environment.
Working ConditionsWork Environment
  • Work is both indoors and outdoors, with seasonal temperature demands.
Physical Effort
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 80 pounds without assistance.
  • Capable of frequent bending, grasping, writing, standing, repetitive motions and walking for extended periods of time (8-hour shifts)  
  • Reach overhead and below the knees, including twisting, pulling, and stooping.
Hours/Shifts
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, and holidays.
Pearle Hospitality offers numerous employment benefits including dining, spa, and accommodation discounts; growth and development opportunities; Pearle Rewards program and more! We offer competitive wages along with a fun, caring and supportive work environment.Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.Job Types: Full-time, Part-time, PermanentBenefits:
  • Discounted or free food
  • Employee assistance program
  • Store discount
Schedule:
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends
COVID-19 considerations:Additional training will be provided to the successful candidate on the company's COVID-19 policies.Experience:
  • customer service: 1 year (preferred)
Licence/Certification:
  • Driver's Licence (preferred)
Work remotely:
  • No

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