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front desk hotel clerk - Jobs in Esterhazy, SK

Job LocationEsterhazy, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Work setting

  • Hotel, motel, resort
Tasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
Personal suitability
  • Client focus
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
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