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Receptionist/Administrative Assistant - Jobs in Estevan, SK

Job LocationEstevan, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

SummaryAs a key member of GFL’s dynamic team, you will be the first point of contact for all customers and will provide administrative support to our various business units. The Administrative Assistant will have exceptional communication skills with a strong eye for detail. The Administrative Assistant plays an important role in setting the tone for the organization and is instrumental in ensuring all customers have a positive experience. It is imperative that any person who walks through our doors or calls in is greeted in a friendly and sincere manner, making them feel comfortable when they visit/call the office. Going above and beyond to give extraordinary customer service is essential to your success in this role. The successful candidate must have excellent communication and time management skills, while having the ability to multi-task in a fast paced environment. This position requires an enthusiastic individual who presents a professional demeanor and a positive attitude. You are the link between paper information and computer data entry thus you have great attention to detail.Job Duties

  • Answers telephone calls requesting pick-ups for customers and creating the subsequent work orders, or transferring calls to other departments as needed.
  • Professionally greet and communicate with all visiting clients
  • Identify and assess customers’ needs to achieve satisfaction
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Front Line Data Tracking-accurate tracking of all inbound and outbound waste streams in our daily reports and ensuring documentation goes to the correct administrator for billing
  • Hotel Bookings and tracking PO’s as required
  • Organizing driver logs and auditing for errors/missing info and sending to the applicable location for external audit
  • Maintain office supply inventory and place orders monthly or as needed
  • Act as back-up as needed for processing paperwork (billing as required)
  • General office duties as assigned
Requirements
  • Business administration diploma, certificate or equivalent experience
  • Minimum of 1-2 years of administrative experience
  • Excellent communication skills and the ability to work in a team environment
  • Ability to multi-task
  • Outstanding attention to detail
  • Great work ethic
  • Exceptional data entry/keying skills
Job Types: Full-time, PermanentBenefits:
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
Work remotely:
  • No
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