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Client Service Representative and Retail sales - Jobs in Fernie, BC

Job LocationFernie, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are looking for a customer service representative to help with our booking of Fly Fishing clients for our Fly Fishing excursions. This will require a good communication skills excellent phone and email etiquette and attention to detail. Having above average computer skills as well as being able to follow internal company policies on bookings and recording information will be an asset. Answering questions on Fly Fishing in the Fernie area as well as questions on our services will also be a significant part of the job. Interest in and knowledge of Fly Fishing will be an asset, however, training will be provided to an appropriate candidate.The role also involves being able to function as a retail sales associate in our store. Assisting customers and sharing product knowledge will be required. The ideal candidates role will evolve into planning store purchases, receiving inventory, and entering it into our point of sale system. A willingness to learn our online sales system will also be required.Responsibilities:

  • Efficiently handle customer inquiries and requests.
  • Demonstrate interest in customers by greeting them with a smile and maintaining eye contact.
  • Verify customer information bookings by carefully reviewing information on the company’s internal booking system and calendar files.
  • Process transactions for customers, like checking credit card details and processing payments for services and products.
  • Follow-up with the customer to provide any additional information if necessary, or to resolve any issues if they arise. etc.
  • Ordering product for the store and receiving and entering inventory.
Job Types: Full-time, PermanentSalary: $17.00-$19.00 per hourBenefits:
  • Casual dress
  • Company events
  • Dental care
  • Flextime
  • On-site parking
  • Store discount
  • Vision care
  • Wellness program
Schedule:
  • 10 hour shift
  • 8 hour shift
Expected start date: 2022-09-01Quick Apply
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