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Front Desk Agent - Jobs in Fernie, BC

Red Tree Lodge
Job LocationFernie, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we're now seeking a reliable, hardworking individual to join our Front Desk Team.Complimentary Staff Accommodation a possibility for the right candidate.Main Duties

  • Register arriving guests and assign rooms
  • Customer service and answering inquiries regarding hotel services
  • Completing reservations both over the phone, via email, and in person
  • Switchboard use
  • General duties in the hotel setting including support for the housekeeping department
  • Helping out with other office duties as required.
The successful candidate will begin in July.Our Front Desk shifts are 7am-3pm or 3pm-11pm.Qualifications & Skills
  • Customer service attitude a must
  • Sales skills essential
  • Strong communication skills needed (written and oral)
  • Completion of secondary school or equivalent
  • Computer knowledge required (MS Office Word, Excel)
  • Experience using a Hotel Reservation System (RoomMaster) would be preferred
  • Previous experience in an office setting
  • A detail oriented and efficient worker able to perform in a fast-paced environment
  • Well organized and able to multitask
BackgroundThe Red Tree Lodge is 43 bedroom hotel based in central Fernie. The property offers 3 star standard accommodation plus a wide range of facilities more often associated with a hostel such as a guest kitchen, free laundry, games room, lounge, pool, hot tub and sauna. The hotel is popular with mountain sports enthusiasts, families and business travelers.Expected start date: July 2021Job Types: Full-time, PermanentSalary: From $16.00 per hourAdditional pay:
  • Bonus pay
  • Overtime pay
Benefits:
  • Casual dress
  • Flexible schedule
  • On-site parking
Schedule:
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends
COVID-19 considerations:Mask required, enhanced cleaning protocols in placeAbility to commute/relocate:
  • Fernie, BC (preferred)
Shift availability:
  • Day Shift (preferred)
  • Night Shift (preferred)
Work remotely:
  • No

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