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Front Desk Agent - Jobs in Fernie, BC

Job LocationFernie, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Type: Part Time, SeasonalStart Date: As soon as possibleLanguage: EnglishMinimum Education: High SchoolPositions Available: 3NOC Group: Hotel Front Desk Clerks (6435)NOC Job Title: Clerk, Front Desk - HotelExpires in 92 daysExpires: 2021-09-30Posted: 2021-06-30Last Updated: 2021-06-30Job Location(s)5339 Ski Hill RoadFernie, British ColumbiaV0B 1M6, CanadaJob DescriptionPosition: Front Desk AgentDepartment: Front Office, Lizard Creek Lodge & Fernie Slopeside LodgeLocation: Fernie Alpine ResortReporting to: Front Office ManagerAvailability: HIRING NOWFernie Slopeside Lodge is looking to fill the position of Front Desk Agent, serving the hotels at Fernie Alpine Resort by working a variety of AM, PM and occasionally Night Audit shifts across both properties. Reporting to the Front Office Manager, the ideal candidate will display professionalism, possess strong interpersonal and communication skills, is able to work independently with a focus on accuracy and a commitment to providing exceptional guest experiences. Some of the responsibilities of the position include, but are not limited to:Duties:To ensure a safe, comfortable and friendly atmosphere for both guests and staffEnsure a comfortable and friendly atmosphere for both guests and staffSeek out and act upon opportunities to assist guestsComplete hotel reservations, maintaining hotel booking and cancellation policiesComplete guest check-in & check-out processesRespond to guest communication and transfer callsAssist guests in a polite and timely manner regarding all hotel and resort servicesReview daily Front Office operations including guest accounts and hotel financialsPerform the day end process for the hotel and set up the following dayIdentify and communicate opportunities to create exceptional guest experiencesKnow and adhere to the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee HandbookKnow and follow all safe work procedures included in the Safety Management ProgramKnow and comply with all expectations of the Injury Management/Return-to-Work ProgramsTo perform other tasks and duties that are applicableQualifications:Excellent communication and interpersonal skillsStrong computer skillsPrevious experience in a similar role preferredThis is a part time role requiring flexibility based on business volumes. RCR offers industry competitive compensation and benefits in a great working environment. We are an equal opportunity employer and look forward to hearing from all qualified applicants. If you are interested in this experience, please apply online with your resume and cover letter ASAP to:Nyal BabiukAssistant Hotel Managerhttps://skircr.startdate.ca/#/https://skifernie.com/careers/IMPORTANT NOTICE TO ALL APPLICANTSVideo applications are strongly recommended. Interviews will be conducted via Skype or Zoom.Safety is No AccidentWe are committed to an Occupational Health & Safety Program that protects all our employees and guests. Respect of, and active participation in resort protocols by all employees and visitors every day is necessary for the safety excellence that is expected.How to ApplyExpiring: Sep 30, 2021Quick Apply

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