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| Job Location | Fernie, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Salary: $16.25/HourlyJob Type: Full Time, SeasonalStart Date: As soon as possibleLanguage: EnglishMinimum Education: High SchoolPositions Available: 2NOC Group: Customer Service, Information and Related Clerks (1453)NOC Job Title: Clerk, Customer ServiceExpires in 23 daysExpires: 2021-07-01Posted: 2021-06-08Last Updated: 2021-06-08Job Location(s)4559 Timberline CresFernie, British ColumbiaV0B 1M6, CanadaJob DescriptionProperty HostCompany: Fernie Lodging CompanyLocation: Fernie Alpine Resort, BCJob Status: Part-Time & Full-Time hours are availableAs a property host, you are responsible of the cleanliness of our property as well as welcoming guests and owners. Our frontline staff is essential to the success of our business. The cleanliness of our property and facilities are critical to exceeding our guest and owner’s expectations. Guest Services staff are often the first and last person our guests and owners communicate with. This position contributes to Fernie Lodging Company’s success by ensuring exceptional service is provided to guests, owners and other team members along with ensuring our facilities are clean and welcoming.Key Duties:Providing exceptional customer service to our guests and ownersResolve notable guest/owner challenges or report them to management in a timely fashionAssist guests with any questions and requestWelcome and orient all guests and owners to the property’s amenities and facilitiesAble to work in a fast-paced environment, under pressure and able to multitaskWorking closely with all departments and co-workers to ensure a streamlined guest experienceEnsuring our buildings and facilities are secure, clean and well-presentedManaging the pool reservation system and cleaning of the change roomsMaintaining and restocking housekeeping and linen rooms, as well as other facilitiesAssist housekeeping and laundry departments during busy period when neededFollowing emergency and safety proceduresOther duties and projects as assigned when requiredJob Requirements:Previous experience in a customer service focused roleExcellent command of the English language – written and verbal. Other languages an assetSkilled listener who understands customer needs and can solve issues promptlyExcellent attention to detailAbility to work well unsupervised and with othersAvailable to work flexible shifts, including days, evenings and weekendsBasic knowledge of Fernie and surrounding area is an assetTeam player with strong interpersonal and communication skillsOrganized and detail oriented with thorough follow up skillsMust be motivated, trustworthy and energeticSalary:Competitive wages, incentives, fun staff events and great perks!On-mountain staff accommodation available.Visa requirementsMust be legally eligible to work in Canada. We are unable to assist with work authorization.Application Process:Please forward your cover letter and resume to jobs@fernielodgingco.comHow to ApplyExpiring: Jul 01, 2021Email: jobs@fernielodgingco.com