System Services Representative - Jobs in Florenceville, NB

Job Description

IntroductionSystem Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the clients IT operation.Your Role and ResponsibilitiesPrimarily I/T Hardware in the area of High Volume environment (Lexmarks,Lenovo, Banking, Apple).The System Services Representative must also have a personality allowing him to maintain a discussion with the customers approach.Location: Position is available in Moncton and Bathurst AreaRequired Technical and Professional Expertise3 years of experience in these segments: Lexmark, Lenovo servers and PC certifications , Lexmarks printers certification.Must be fully bilingual in English and French.Strong communication and teamwork skills.Problem-solving ability.Energy, enthusiasm, initiative, positive attitude and leadership.Driver’s permit and car.Able to identify and diagnose hardware and software problems.Able to work / read wiring and logic diagrams.Mechanical skills, unit assembly rebuilding / refurbishing.Manually dexterity, can work with gears systems, power supplies.Preferred Technical and Professional ExpertiseExcellent communication skills.Customer service focus.A + Certification an assetCapacity for teamwork, communication and proven organization skills.Microsoft suite intermediate.Training or experience with microcomputers, servers and printers an asset.Work outside regular business hours (evenings and weekends.Ability to lift weights up to 50 lbs and have good overall physical mobility.Cloud, Security, Mobility.Demonstrate a focus on IBM revenue/profit growth.Maintain and grow skills required for support of clients and of career goals.Must have the ability to work in Canada without sponsorship.About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible" GTS is the place for you!Your Life @ IBMWhat matters to you when you’re looking for your next career challengeMaybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust – where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Quick Apply

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