VOR Business Administrator - Jobs in Florenceville, NB

Job Description

481922BRWhy KyndrylWe design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced its intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies - IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.Your Role and ResponsibilitiesThis role is responsible for managing Vendor-of-Record (VOR) business processes. The Business Administrator (BA) will be responsible for processing VOR orders, invoices, inquiries, and liaison with VOR partners. In addition, the BA will ensure that all Kyndryl processes are properly completed for each order as well as ensure that delivery dates are met and that both customer and vendor invoices are sent in a timely manner. The BA will take overall ownership of the transaction and interact with customers as needed. They will take business direction from a designated Delivery Manager, or an appropriate Account managerThe BA is expected to work North American Eastern Time (EST) zone business hours. They will ensure that documents are complete, clearly written, and that both the scope and completion criteria are explicitly defined in the document.Coordinate among solution architects, vendors, account specialists and SME to produce an accurate and complete quotations. Provide weekly reports on the status of VOR’s that are “work in progress”, that are ready for signature, that have been signed, and the number that were rejected. Perform validation on the proposed solution with independent experts. Obtain approval for the cost case with senior managers.Responsibilities:

• Participate in customer satisfaction surveys, customer feedback meetings, internal audits, lessons learned, or other similar activities.
• Demonstrate an understanding of the QA proposal review process, proposal pricing process. In all VOR documents, utilize the correct contract language terminology.
• Be able to provide cross-team coordination to complete tasks in a timely manner.
• Understand and demonstrate a working knowledge of the department’s mission.
• Maintain a high standard of written and oral communications.
• Adapt to new assignments, processes and methods as required.
• Understand and work effectively in a matrixed environment.
• Provide support to team members.
• Conduct internal stakeholder meetings and participate in customer meetings where required.
• Develop insight and understanding of infrastructure architecture and why architecture decisions are made.
• Utilize a risk mitigation process to reduce the risk of cost overruns or underpricing of proposals.
• Ensure price quotes that are within delegated authority.

Required Technical and Professional ExpertiseAbility to articulate and compare alternatives approaches.Negotiate with specified objectives.Preferred Technical and Professional Experience

• Bilingual in English and French.
• Canadian Security Reliable cleared.
• Client facing and success driven.

• Client satisfaction focused.
• Problem Solver and Creative Thinker.
• Desired Outcome Focused.
• Diligent and Engaging Communicator.
• Timely and Accurate information keeper.
• Works without supervision and strong collaboration.

Required EducationHigh School Diploma/GEDPreferred EducationHigh School Diploma/GEDEligibility RequirementsMust have the ability to work in Canada without sponsorship.Country/RegionCanadaState / ProvinceNEW BRUNSWICKCity / Township / VillageFlorencevilleBeing You @ KyndrylKyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Other things to knowFor additional information about location requirements, please discuss with the recruiter following submission of your application.Primary job categoryTechnical SpecialistRole ( Job Role )Business AnalystEmployment TypeFull-TimeContract typeRegularPosition TypeProfessionalTravel RequiredUp to 10% or 1 day a weekCompany(Y009) Kyndryl Canada LimitedIs this role a commissionable/sales incentive based positionNoQuick Apply

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