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Job Location | Fredericton, NB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Job descriptionSoroc Technology Incorporated delivers complete IT services. From planning and disposition to staffing and maintenance, we help our clients achieve their best through the most appropriate technology solutions.OVERVIEW: This position is responsible for providing first and second level Desk side support (SW/HW and IMAC calls) to end-users on PC/LAN based equipment. The individual will reside on-site at our Customer’s location. The individual will liaise with the client, technicians, help desk, and all other departments involved to ensure that PC, server and printer calls are handled professionally, and that the highest quality of service is provided. Communication skills and attention to details are key to this position.TASKS, DUTIES AND RESPONSIBILITIES: