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Hotel Front Desk Clerk - Jobs in Fredericton, NB

Job LocationFredericton, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job DescriptionLincoln Inn Fredericton is looking for a Front Desk agent. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details.Duties and Responsibilities

  • Greet guests with smile and answer their questions as required.
  • Check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing
  • Compute bills and collect payments from guests
  • Maintain company operations manual ,filing system, daily reports etc.
  • Complete shift audits
  • Take and record telephone, e-mail, or written messages for Management
  • Observe and report any security or other issues to the Manager
  • Count and verify cash, shift activity, keys and gift certificates
  • Clean and tidy front desk area and lobby
  • Laundry and housekeeping duties would be required on some days
  • Consistent, professional and positive attitude and actions when communicating with guests and associates
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedure
Work conditions and physical capabilities
  • should be able to work in a Fast-paced environment
  • Work under pressure
  • Give Attention to detail
  • Combination of sitting, standing and walking
Required skills and abilities
  • High school graduate or equivalent
  • Customer service experience preferred (hotel experience preferred)
  • Excellent written and verbal communication
  • Available to work any day of the week including weekends, holidays and evening shifts.
  • Strong computer skills
  • Reliable
Interested candidates can apply in person (walk-in)- 7 days a week- 11AM-9PM, 1214 Lincoln road, Fredericton or reply here with the resume. We appreciate all the applications for the position however candidates that are currently in New Brunswick and is legally eligible to work in Canada will be considered.Job Types: Full-time, Part-time, PermanentPart-time hours: 25-40 per weekSalary: $12.00-$14.00 per hourBenefits:
  • Casual dress
  • Discounted or free food
  • Flexible schedule
  • On-site parking
Schedule:
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability
COVID-19 considerations:To Keep our staff and guests safe, we have installed clear plastic barrier, staff is required to wear a mask, hand sanitizers, masks and gloves are also provided. Screening questionnaire to be completed by the staff before the beginning of every shift.Experience:
  • customer service: 1 year (preferred)
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